Title: Unknown error occured Last modified: August 31, 2016 --- # Unknown error occured * Resolved [UTuemand](https://wordpress.org/support/users/utuemand/) * (@utuemand) * [9 years, 11 months ago](https://wordpress.org/support/topic/unknown-error-occured/) * Hi, * Imagify currently gives me the message: unkown error occured on the main part of my pictures when doing a bulk optimization. * At this moment only 1 of 24 pictures does optimize. * What to do? * [https://wordpress.org/plugins/imagify/](https://wordpress.org/plugins/imagify/) Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Author [WP Media](https://wordpress.org/support/users/wp_media/) * (@wp_media) * [9 years, 11 months ago](https://wordpress.org/support/topic/unknown-error-occured/#post-7290597) * Hi, * Do you have a PHP limit on your server? * Did you also check on the Media Library if the images with the message still have the error? * Thanks * [Fraz26](https://wordpress.org/support/users/fraz26/) * (@fraz26) * [9 years, 11 months ago](https://wordpress.org/support/topic/unknown-error-occured/#post-7290839) * Hi, * I have the similar issue, whenever I try to bulk optimize the images in Ultra mode it gives this error on majority of images on my website. * “Sorry, our servers are temporarily unaccessible. Please, try again in a couple of minutes.” * I have 70% space credit left. Need help! * Plugin Author [WP Media](https://wordpress.org/support/users/wp_media/) * (@wp_media) * [9 years, 11 months ago](https://wordpress.org/support/topic/unknown-error-occured/#post-7290842) * Hi Fraz26, * I ask you the same question: * Did you also check on the Media Library if the images with the message still have the error? * Plugin Author [WP Media](https://wordpress.org/support/users/wp_media/) * (@wp_media) * [9 years, 11 months ago](https://wordpress.org/support/topic/unknown-error-occured/#post-7290843) * If you have this message “Sorry, our servers are temporarily unaccessible. Please, try again in a couple of minutes.”, did you try to optimize your images some times after? * [Fraz26](https://wordpress.org/support/users/fraz26/) * (@fraz26) * [9 years, 11 months ago](https://wordpress.org/support/topic/unknown-error-occured/#post-7290845) * Secondly, it also gives this error during bulk optimization, * “Unknown error occurred (100 – Operation timed out after 45016 milliseconds with 0 bytes received)” * In library view, it shows each image individually and when I try to optimize them one by one, it says on most of the images that the image is already compressed no further compression required. When I check on web performance tools like webpagetest. org, gtmetrix.com, google speed test and other they point image compression with low score even after optimizing images with ultra level. * Plugin Author [WP Media](https://wordpress.org/support/users/wp_media/) * (@wp_media) * [9 years, 11 months ago](https://wordpress.org/support/topic/unknown-error-occured/#post-7290850) * I recommend you to read this post about “Google PageSpeed”: [https://ewww.io/2014/12/05/pagespeed-says-my-images-need-more-work/](https://ewww.io/2014/12/05/pagespeed-says-my-images-need-more-work/) * [thetasound](https://wordpress.org/support/users/thetasound/) * (@thetasound) * [9 years, 11 months ago](https://wordpress.org/support/topic/unknown-error-occured/#post-7290871) * After using Imagify on 2 websites and having it work really well (I posted a 5-Star review!) I installed it on a third website. When I started the Bulk Optimization, I got errors on every image it’s trying to optimize. The plugin worked on the first 2 sites I used it on. What could be the problem? * I thought that perhaps because I am using a CDN (Cloudflare) it might interfere with the process, so I set it to Development Mode (which turns is off for a few hours) and retried the bulk optimization. Still generating all errors. * [http://ThetaSound.com](http://ThetaSound.com) is the site in question. * I also tried this from the Media Library page, List view. The first image optimized( though it took a long time). The second image got hung up in the Optimizing state and is still “spinning” after 10 minutes. * Note: My available percentage has dropped from 44% down to 35% with no results but errors. * Hopefully there’s a simple reason for this errant behavior. * Thanks for your help… RMT * Plugin Author [WP Media](https://wordpress.org/support/users/wp_media/) * (@wp_media) * [9 years, 11 months ago](https://wordpress.org/support/topic/unknown-error-occured/#post-7290874) * [@thetasound](https://wordpress.org/support/users/thetasound/): Please note that we read and reply to all our emails. You don’t need to also open a ticket support here. * Please check your mailbox we’ve just replied you. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Unknown error occured’ is closed to new replies. * ![](https://ps.w.org/imagify/assets/icon-256x256.gif?rev=3452959) * [Imagify Image Optimization – Optimize Images | Compress Images | Convert WebP | Convert AVIF](https://wordpress.org/plugins/imagify/) * [Frequently Asked Questions](https://wordpress.org/plugins/imagify/#faq) * [Support Threads](https://wordpress.org/support/plugin/imagify/) * [Active Topics](https://wordpress.org/support/plugin/imagify/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/imagify/unresolved/) * [Reviews](https://wordpress.org/support/plugin/imagify/reviews/) * 8 replies * 4 participants * Last reply from: [WP Media](https://wordpress.org/support/users/wp_media/) * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/unknown-error-occured/#post-7290874) * Status: resolved