Support » Plugin: Packlink PRO shipping module » “Unknown error occured.” when trying to add delivery services

  • frenchtoprecords

    (@frenchtoprecords)


    Hi,

    I’m using Packlink PRO on 2 websites with the same API key.
    I’m trying to configure a 3rd website but actually, when I try to add delivery service, after installing the plugin, I get “Unknown error occured”.
    When checking on log files it seems to be error 401.
    My server use NGINX and MariaDB. I have no cache activated.

    Thank you for your help.

    Best,
    Quentin

Viewing 1 replies (of 1 total)
  • Plugin Author packlink

    (@packlink)

    Hi Quentin,

    Is your 3rd web site in maintenance mode? Could you try to uninstall and reinstall? Are you installing our latest version?

    Thx in advance

    Packlink Team

Viewing 1 replies (of 1 total)
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