Support » Plugin: Packlink PRO shipping module » “Unknown error occured.” when trying to add delivery services

  • frenchtoprecords



    I’m using Packlink PRO on 2 websites with the same API key.
    I’m trying to configure a 3rd website but actually, when I try to add delivery service, after installing the plugin, I get “Unknown error occured”.
    When checking on log files it seems to be error 401.
    My server use NGINX and MariaDB. I have no cache activated.

    Thank you for your help.


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  • Plugin Author packlink


    Hi Quentin,

    Is your 3rd web site in maintenance mode? Could you try to uninstall and reinstall? Are you installing our latest version?

    Thx in advance

    Packlink Team

Viewing 1 replies (of 1 total)
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