Title: unknown error occured
Last modified: April 12, 2018

---

# unknown error occured

 *  Resolved [mugatea](https://wordpress.org/support/users/mugatea/)
 * (@mugatea)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/unknown-error-occured-3/)
 * Just signed up and am optimizing my pics in bulk, but I’m getting a lot of failures
   occurring with an “unknown error occured” message. In fact I’m getting more errors
   than completed images. See screenshots:
 * [https://www.mugatea.co.uk/error.jpg](https://www.mugatea.co.uk/error.jpg)
 * [https://www.mugatea.co.uk/error2.jpg](https://www.mugatea.co.uk/error2.jpg)
    -  This topic was modified 8 years, 2 months ago by [mugatea](https://wordpress.org/support/users/mugatea/).
    -  This topic was modified 8 years, 2 months ago by [mugatea](https://wordpress.org/support/users/mugatea/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Funknown-error-occured-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [WP Media](https://wordpress.org/support/users/wp_media/)
 * (@wp_media)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/unknown-error-occured-3/#post-10177200)
 * Hi there!
 * For tips & guide on Unknown Error, please see our documentation [“Unknown Error in Bulk Optimization.”](https://imagify.io/documentation/unknown-error-bulk-optimization/)
 * Let us know if you have further questions, we’re happy to help. 😊

Viewing 1 replies (of 1 total)

The topic ‘unknown error occured’ is closed to new replies.

 * ![](https://ps.w.org/imagify/assets/icon-256x256.gif?rev=3452959)
 * [Imagify: Optimize Images for Top Speed (Compress & Convert to WebP/AVIF)](https://wordpress.org/plugins/imagify/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/imagify/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/imagify/)
 * [Active Topics](https://wordpress.org/support/plugin/imagify/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/imagify/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/imagify/reviews/)

## Tags

 * [unknown error](https://wordpress.org/support/topic-tag/unknown-error/)

 * 1 reply
 * 2 participants
 * Last reply from: [WP Media](https://wordpress.org/support/users/wp_media/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/unknown-error-occured-3/#post-10177200)
 * Status: resolved