• Resolved cinemaelysees

    (@cinemaelysees)


    Hy,

    I heve an “unknown error” when i use my mailpoet administration page on back office.
    My old newsletters have disappeard and i can’t save the new one.
    I am free user and use the 3.13.0 with WP 4.9.8 fr
    Thanks for help and you’re great job on your plugin.

    Best regards

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Im experiencing the same issue. Looking at the database the newsletters still are there. Looks like an ajax problem.

    Using the chrome inspector i found this message:

    Failed to load resource: the server responded with a status of 400 (Bad Request) /wp-admin/admin-ajax.php:1

    All other plugins, including mailpoet v2 are working ok.

    Plugin Author MailPoet

    (@wysija)

    Hey @cinemaelysees and @fuegoyamana,

    Can you please contact us here?

    https://www.mailpoet.com/support/wordpress-forums

    Thank you!

    I’m also having this same issue. This often occurs with MailPoet updates and clearing the browser cache fixes the problem. But this time I have cleared all caches and tried different browsers with no result.

    Today it’s working!

    I do not updated the plugin at all. I do not know what it was. Yesterday i restored several backups from a date when it was working and do not fix the problem.

    Thanks!

    Hi!

    The same for me. Curiously today all is working perfectly.
    No action from me but it’s allright now.

    Best regards

    Plugin Author MailPoet

    (@wysija)

    Hi @cinemaelysees,

    Glad to hear it’s working now. If you still need any help with this, please don’t hesitate to ask us.

    @fuegoyamana, @trevor-nolan, if you can open a new topic please and we’ll be right along to assist.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Unknown error issue’ is closed to new replies.