Support » Plugin: Wild Apricot Login » Unknown Error has Occurred when trying to login

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Wild Apricot

    (@wild-apricot)

    Hello,

    Please make sure the user isn’t one of your admins, as the error you report appears exactly for the case.

    Dmitriy Stepanov, Savvy Apricot

    under_tom

    (@under_tom)

    Thanks for the reply. We’re still getting the error: “An error has occurred. Please try again later” when we use a non-admin account. I’ve reverted back to the previous version of the plugin and that didn’t fix the issue either. We’ve tested the usernames and login to ensure they are correct and active. Any other suggestions?

    Having the same exact problem. Cannot access any WA accounts through the WordPress plugin. Have tried removing and re-adding accounts, uninstalling and re-installing the plugin, and removing all caching and trying separate browsers. Have tried both admin and non-admin accounts. Any work on this?

    We reverted back to an older version of the plugin and that solved our issue.

    Just tried the last 5 releases, still no go. What version did you go back to?

    Sorry- I wasn’t remembering correctly. We tried a previous version and may have had some success but still had major issues. We have 3 chapters that were using Wild Apricot and have migrated 2 of them over to MembershipWorks and hope to do the same with the last chapter soon. The chapter that still uses WA just links to the WA login page which is a poor substitute for actual site integration.

    Plugin Author Wild Apricot

    (@wild-apricot)

    plibby, under_tom.
    Can you communicate with our support team about this issue by email support@wildapricot.com? Please provide your WordPress site and Wild Apricot account, so we can check what happened with integration.

    Katya, Funny Apricot

Viewing 7 replies - 1 through 7 (of 7 total)
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