Title: Unknown Error
Last modified: September 16, 2021

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# Unknown Error

 *  Resolved [jonphaseworx](https://wordpress.org/support/users/jonphaseworx/)
 * (@jonphaseworx)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/unknown-error-36/)
 * Hi guys
 * I’m getting this error, not sure what it means or how to deal with it:
 * 2021-09-16 10:20:17: Cron: Unknown error. Error: JSON_DECODE_ERROR
 * Any help will be appreciated.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Funknown-error-36%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/unknown-error-36/#post-14878100)
 * Hello, [@jonphaseworx](https://wordpress.org/support/users/jonphaseworx/).
 * Please, do the following:
    • WordPress Admin Page —> Plugins —> Installed plugins—
   > Anti-Spam by CleanTalk —> Deactivate and Activate again
 * Did it help you?
 *  Thread Starter [jonphaseworx](https://wordpress.org/support/users/jonphaseworx/)
 * (@jonphaseworx)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/unknown-error-36/#post-14878122)
 * It seems to have cleared the error. Will let you know if it returns.
 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/unknown-error-36/#post-14878240)
 * Thank you, [@jonphaseworx](https://wordpress.org/support/users/jonphaseworx/).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Unknown Error’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [Spam protection, Honeypot, Anti-Spam by CleanTalk](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [SergeM](https://wordpress.org/support/users/serge00/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/unknown-error-36/#post-14878240)
 * Status: resolved