Title: unknown error
Last modified: April 4, 2018

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# unknown error

 *  [micktissue](https://wordpress.org/support/users/micktissue/)
 * (@micktissue)
 * [8 years ago](https://wordpress.org/support/topic/unknown-error-21/)
 * UPDATE: error fixed when app was updated – it’s working now and I’m happy – thank
   you – communication with support was a bit frustrating
 * I am about to deactivate this app – I have not received any correspondence from
   Icegram as to why subscribers are not being allowed to subscribe – the subscription
   service to our small parent volunteer site is VITAL – I am looking for a different
   app and if anyone has a suggestion I am open to moving on from this product
    -  This topic was modified 8 years ago by [micktissue](https://wordpress.org/support/users/micktissue/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Icegram](https://wordpress.org/support/users/icegram/)
 * (@icegram)
 * [8 years ago](https://wordpress.org/support/topic/unknown-error-21/#post-10144427)
 * [@micktissue](https://wordpress.org/support/users/micktissue/)
 * As stated and replied to you in this thread: [https://wordpress.org/support/topic/unexpected-error-25/](https://wordpress.org/support/topic/unexpected-error-25/),
   Email Subscribers is working for you from our testing.
 * Can you please update your review from 1-star if issue is resolved on your end?
   If not resolved, please let us know from above thread and we will help you solve
   it.
 *  Plugin Author [Icegram](https://wordpress.org/support/users/icegram/)
 * (@icegram)
 * [8 years ago](https://wordpress.org/support/topic/unknown-error-21/#post-10153326)
 * [@micktissue](https://wordpress.org/support/users/micktissue/)
 * Thank you for updating your review and rating 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘unknown error’ is closed to new replies.

 * ![](https://ps.w.org/email-subscribers/assets/icon-256x256.png?rev=2274172)
 * [Email Subscribers & Newsletters - Email Marketing, Post Notifications & Newsletter Plugin for WordPress](https://wordpress.org/plugins/email-subscribers/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/email-subscribers/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/email-subscribers/)
 * [Active Topics](https://wordpress.org/support/plugin/email-subscribers/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-subscribers/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/email-subscribers/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Icegram](https://wordpress.org/support/users/icegram/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/unknown-error-21/#post-10153326)