• Resolved Peter M.

    (@inveress)


    Hi,

    I have started doing some work on a site for a client. The site has been running for a few years. He used to run the premium version of Wordfence but at some point downgraded and is now running the free version.

    I am guessing that perhaps at the point at which he downgraded, he was blocking the US via the country blocking feature, as we are seeing this message in WP admin:

    “Wordfence country blocking is currently set to block the United States. We recommend allowing access from the United States for Google and other benign crawlers, unless you choose to only block the login page.”

    As he is now running the free version, the country blocking options are no longer accessible to us. It also seems unclear whether, now that we are running the free version, the old country blocking is actually still blocking anything (his Google rankings don’t obviously seem affected).

    So I suppose I have two questions:

    1. Would anything actually still be being blocked by this feature, now that we are on the free version?

    2. How do I deactivate the blocking (if it is still in place) given that we can’t access the country blocking interface? Is there somewhere I can go to see changes that Wordfence has made to the site (in .htaccess, for example) to enable the blocking functionality and manually disable them somehow?

    (And sorry, I understand this is technically a premium feature but we are no longer running the premium version and cannot access premium support.)

    Many thanks,
    Peter.

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  • Plugin Support wfphil

    (@wfphil)

    Hi Peter,

    The admin notice below isn’t technically true if the plugin has been downgraded to use the free version of Wordfence. I have let our quality assurance team know about this.

    Wordfence country blocking is currently set to block the United States. We recommend allowing access from the United States for Google and other benign crawlers, unless you choose to only block the login page.

    You can double-check to see if Wordfence is using a free license key by looking in the Wordfence License section at the top of the All Options page. It will say:

    License Status: Free License Active

    If you do have a free license key installed then you can look in the Current blocks section on the Firewall >> Blocking page and remove the old defunct premium country blocking rule.

Viewing 1 replies (of 1 total)
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