Support » Plugin: WooCommerce » Unique String after the Filename dod not work

  • Resolved fpablo

    (@fpablo)


    Hi!

    I have the option selected: Unique String after the Filename (woocommerce_downloads_add_hash_to_filename) in WooCommerce > Settings > Products > Downloadable products.

    But it doesn’t work. Files download without random string.

    Do you know what I can do to fix it?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support EastOfWest a11n

    (@eastofwest)

    Hi there,

    Once that setting is activated, a random strings is added as you upload your digital downloadable file. Turning this setting on or off doesn’t affect existing links.

    Try to activate the setting, then upload a file. For example, if you have a file called my-file.jpg, after uploading it should be renamed to something like my-file-hqngvk.jpg.

    You’ll find more detail in the docs in the section Unique String after the Filename.

    Let us know how it goes.

    Thread Starter fpablo

    (@fpablo)

    So the file name is changed only once while uploading? Not every time when it is downloaded?

    Plugin Support EastOfWest a11n

    (@eastofwest)

    That’s correct.

    But it doesn’t mean anyone with the link will be able to download your file though. In the Digital/Downloadable Product Handling docs there are instructions for how to configure your store so that only logged-in users who have purchased the product, can download the file(s).

    Give it a try, and if you have more specific questions about this, do let us know.

    Thread Starter fpablo

    (@fpablo)

    Thank you for your answer.

    Plugin Support EastOfWest a11n

    (@eastofwest)

    Glad to have helped. As this thread has been resolved, if you require more help with anything else, please feel free to start another.

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.