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[resolved] Uninstalled Plugin but it's still appearing on the site (4 posts)

  1. jbelland
    Member
    Posted 1 year ago #

    I've Uninstalled and tried deleting the plugin all together yet the widget is still appearing on the site. Any ideas as to why this might be?

    http://wordpress.org/plugins/captain-up/

  2. Ganzuelo
    Member
    Posted 1 year ago #

    Have you tried to remove that widget from the sidebar it's showing on?

  3. jbelland
    Member
    Posted 1 year ago #

    I used the wrong verbiage. It automatically appears on the bottom right side of the screen after installing the plugin and connecting with the API.

  4. Captain Up
    Member
    Plugin Author

    Posted 1 year ago #

    Hi @jbelland,

    Can you send us a link to your site so we can investigate this further? If you uninstalled the Captain Up plugin the widget should not appear anymore. Do you have any cache layers that might still return outdated pages of your site? Shoot us an email - team@captainup.com - so we can see how to make Captain Up work out for you.

    Thanks,
    Almog

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