• kkorver

    (@kkorver)


    I uninstalled the plugin because it’s not useable for me after the upgrade. But now i get an add above the editor everytime i edit a post. Another reason not to go back to this plugin! How to get rid of this add??!!

Viewing 9 replies - 1 through 9 (of 9 total)
  • thethemefoundry

    (@thethemefoundry)

    Hey @kkorver 👋

    Happy to help! HappyForms doesn’t show any ads or admin notices in the editor. Are you using the Make theme? If yes, please email support [at] thethemefoundry [dot] com to get help with that.

    We can’t answer Make theme questions in the HappyForms plugin forum, sorry.

    I hope this helps point you in the right direction!

    Thread Starter kkorver

    (@kkorver)

    Hey, it is a HappyForms ad showing above the editor. And yes, i am using the Make theme.

    thethemefoundry

    (@thethemefoundry)

    Ah, okay! HappyForms doesn’t display any ads at all.

    This sounds like something coming from your Make theme. Can you please remove or change this review and then email support [at] thethemefoundry [dot] com for help with the Make theme?

    Thanks!

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    @thethemefoundry People can’t remove reviews.

    thethemefoundry

    (@thethemefoundry)

    @anevins This review is of a theme and not the HappyForms plugin 😀 It seems hardly fair that it can remain. What are the options in situations like this?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    @thethemefoundry This is the review:

    I uninstalled the plugin because it’s not useable for me after the upgrade. But now i get an add above the editor everytime i edit a post. Another reason not to go back to this plugin! How to get rid of this add??!!

    The only person saying the review is about the Make theme is you.

    @kkorver If you wish to explore where the advert is coming from, open a topic on the general troubleshooting forum. When plugins are deactivated, they really are deactivated and they cannot interact with your website anymore.
    https://wordpress.org/support/forum/how-to-and-troubleshooting/#new-post

    Thread Starter kkorver

    (@kkorver)

    @anevins I see your point but the only ad i see is a HappyForms ad and I only saw it after uninstalling the plugin. So, not that strange i asked about it here i think.
    @thethemefoundry I send a mail to the support address you mentioned and just a few moments ago got the solution how to remove the ad. Problem solved!

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    @kkorver Oh, what was the solution?

    thethemefoundry

    (@thethemefoundry)

    Yay 👏 So glad to hear we could help, @kkorver!

    @anevins The ad is coming from the Make theme, as mentioned in the user’s review. We provided some code to remove this ad from the theme.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘uninstalled and now an add i can’t remove’ is closed to new replies.