Support » Plugin: WP GDPR » Unhappy – Didnt refund me

  • joshuabaer23

    (@joshuabaer23)



    I purchased the gravity addition to this plugin. After install, I began to understand how it functioned and realized it does little to nothing. See others discussions here on wp for evidence.

    Style out of the box is minimal and does not use your current theme. There is no header, body nor footer to even come close to your site. It appears you will have to code that yourself. Im not down with that on a paid plugin.

    Also, it didnt work. At all. I requested a refund and was encouraged to fix it with support. Im too busy with working plugins to waste a bunch of time getting this to work. That should have been managed before putting it on the market.

    I wont say this plugin is horrible, but its not ready for purchase for sure.

Viewing 1 replies (of 1 total)
  • Plugin Author koen Huybrechts

    (@koenhuybrechts)

    Hi Joshua,

    Thanks for your input.

    This forum and the reviews collect opinions on the WP-GDPR Core plugin, not on the add-ons.
    But you are right, the header and footer of your website are stripped out of the Personal Data overview. When we started development of WP-GDPR Core, this seemed like a good idea. Focus, single-purpose page, and all.
    At the moment we’re developing a new style for version 1.6. This will re-use the header and footer of your own theme, so you won’t have to code this and everything is more integrated with your website.
    More info: https://github.com/WP-GDPR/wp-gdpr-core/tree/version_1_6 (the code commit FYI).

    About the refund, after:
    Roughly 6h after your ticket creation, we replied with some questions to follow-up. We never received any response.
    A refund is/was of course possible. Please follow-up on the ticket instead of just start ranting.

    “Does little to nothing”:
    You can read more here: https://wp-gdpr.eu/features/

    If you still think your review is fair, keep it like it is.
    Otherwise, we would appreciate an update of your review.

    Regards

Viewing 1 replies (of 1 total)
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