Hi,
The plugin has been updated. Please update to the latest version and let me know if the issue persists.
Thanks.
same issue here. i have the most recent files.
Hi beetzy,
Have you updated to the latest version of the plugin?
Can you share a screenshot and also wordpress credentials so that we can have a better look at this issue.
Please don’t do that: when you offer to get admin access and/or FTP access then you’re really going too far and that’s not cool.
https://codex.wordpress.org/Forum_Welcome#The_Bad_Stuff
If you are given admin credentials, you are potentially liable for any potential damage that maybe caused, not only by yourself but anyone accessing the system. Even if you do not provide warranty with your own product.
Unless you’re willing to take responsibility for that user’s installation from now on (and they should NOT let you do that) then please do not ask or suggest that someone provide you those admin or FTP details.
I’m not saying you have bad intentions or anything like that, just so there’s no misunderstanding there, we just take a strong stand against asking for access to other peoples sites.
You can provide assistance here, ask for log data, you can make recommendations and even suggest changes. But do not seek admin or FTP access. That’s just going too far.
@marius, I apologise for that.
@beetzy, send in the screenshot of the issue you’re facing.
i have the most recent files. most recent files, means the same thing as latest version of the plugin. i think you should understand that so that this forum doesn’t become a round robin of ‘latest version of plugin questions. most on this forum understand that the latest version of the plugin is being discussed.
Hi beetzy,
I understand that. Can you tell me which theme you are using and the WordPress and WooCommerce versions too. Which website is the plugin installed on? Please share the link.
