Unfortunately, a server issue prevented delivery of your message.

  • Resolved infotrustdesign

    (@infotrustdesign)


    6 years, 4 months ago

    Hi.
    I have this error message when i try to submit an inquiry.
    I’m using the free version of the plugin.
    I’ve used it before in the past, on another website, and it worked flawlessly. I can’t find the problem here.
    I’ve tried what was sugested in the other post with the same issue
    https://wordpress.org/support/topic/unfortunately-a-server-issue-prevented-delivery-of-your-message-3/
    That topic is marked closed, that is why i opened a new one (sorry).

    I’ve added
    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_LOG’, true );
    define( ‘WP_DEBUG_DISPLAY’, false );
    to the wp-config.php, but there is no debug.log file in my wp-content folder.

    The website is using https on both front and backend.
    I’m also using WPML. Could that be the problem?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WisdmLabs

    (@wisdmlabs)

    6 years, 4 months ago

    Hi,

    Please check if you can send any other normal emails from your site or if those emails also show the same issue above.

    Thread Starter infotrustdesign

    (@infotrustdesign)

    6 years, 4 months ago

    Hi.
    Yes i can.
    I can send emails from the contact page (contact form 7) in both english and native language versions.
    I have also tried another product inquiry plugin, and that one works.
    But i want to use yours, as it is the best i’ve come so far.

    Plugin Author WisdmLabs

    (@wisdmlabs)

    6 years, 4 months ago

    Hi,

    We will need to check your site for further analysis. Please contact us using the support form on the link below:

    https://wisdmlabs.com/product-support/

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Unfortunately, a server issue prevented delivery of your message.’ is closed to new replies.