Support » Fixing WordPress » Unexplained loss of some images from uploads folders

  • Resolved Rich Owings

    (@gpsmapper)


    I noticed a missing image today, which threw a 403. Called my host and they said the file was actually missing, which is what I’m seeing via FTP. It turns out that several months of wp-content/2009 folders are missing 70% of their files!

    I typically only access my site via the WP interface and FTP, and the site is pretty well locked down security-wise. The host is telling me that the last modification of that directory was done on June 5 and that “this was not done through FTP or SSH, but was probably done through the PHP web interface.”

    I have backups but am trying to determine WTF happened. I have made no major changes to the site during this time period. Has anyone seen this sort of thing before? I’m wondering if I have a security/credentials issue (although that would be a bizarre thing to do if someone did get in), or if there could be a host issue that caused this or…?

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  • Krishna

    (@1nexus)

    Member

    Please post your URL so that we can locate what exactly is the problem.

    Just to close the loop…

    I figured out what happened. In the WP admin interface, under media, there is a section for “unattached images.” I deleted those, figuring they weren’t attached to a post, but it turns out they were! Why, I don’t know. Fortunately I keep good backups including all files from my server.

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