Title: Unexpected Response
Last modified: March 31, 2017

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# Unexpected Response

 *  Resolved [rjs34](https://wordpress.org/support/users/rjs34/)
 * (@rjs34)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/unexpected-response/)
 * I have been using UDP for a few sites with great success I just changed hosts
   and now one of my UDP backups are failing with a pop up error that says Unexpected
   Response….
 * I can’t copy and paste the text so I took screeshots.
 * > [View post on imgur.com](https://imgur.com/a/y6k2n)
 * I downloaded the log files and the errors that show up are basically referring
   to the location of my old hosting uploads media files.
 * ERROR: Could not read the directory: /home/MYOLDHOSTINGPATH/wp-content/uploads
   
   0019.697
 * I deleted the Updraft plugin and then reinstalled it but that old path is still
   stuck. not sure how to refresh it to the correct path.
 * Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/unexpected-response/#post-8977927)
 * Hi,
 * Please can you update to 1.12.37 and try again? The ‘unexpected response’ should
   be gone now.
 * David
 *  Thread Starter [rjs34](https://wordpress.org/support/users/rjs34/)
 * (@rjs34)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/unexpected-response/#post-8978851)
 * Thank you for your response. Updating the plugin did stop the unexpected response
   error however I am still getting an error in the overall backup because it is
   looking at the old path in my old hosting for the uploads directory.
 * ERROR: Could not read the directory: /home/xxxx/public_html/wp-content/uploads
   
   0010.371 (0) An error condition has occurred for the first time during this job
 * How can I change that so that it points the new correct path for my current hosting?
   As I said I deleted the plugin and reinstalled it but it seems to have kept all
   of the old settings.
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/unexpected-response/#post-8980652)
 * Hi,
 * UpdraftPlus doesn’t store that setting itself – it asks WordPress core for where
   your uploads folder is, so, apparently that’s what WP is thinking. Check in Settings-
   > Media to see if you have a setting showing there.
 * David

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Unexpected Response’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
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 * 3 replies
 * 2 participants
 * Last reply from: [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/unexpected-response/#post-8980652)
 * Status: resolved