Title: Unexpected response code: 403
Last modified: April 21, 2020

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# Unexpected response code: 403

 *  Resolved [orsiiiii](https://wordpress.org/support/users/orsiiiii/)
 * (@orsiiiii)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/unexpected-response-code-403/)
 * Hello. I have got a problem with my webpage: [http://www.poliform.hu](http://www.poliform.hu)
   
   It says: WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/
   me/newest-note-data’ failed: Unexpected response code: 403
 * Somebody can help me, how can I fix it? 🙂
 * Thank you!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Funexpected-response-code-403%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [KokkieH](https://wordpress.org/support/users/kokkieh/)
 * (@kokkieh)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/unexpected-response-code-403/#post-12706492)
 * Hi there,
 * Where exactly are you seeing that error, and why do you believe it’s related 
   to the Jetpack plugin?
 * I do see a Jetpack connection error for your site in the Jetpack debugger at 
   [https://jetpack.com/support/debug/?url=https://poliform.hu/](https://jetpack.com/support/debug/?url=https://poliform.hu/),
   but that error indicates a problem with accessing XML-RPC on your server, and
   I’m redirected to a firewall landing page when I try to access that file in my
   browser at [https://poliform.hu/xmlrpc.php](https://poliform.hu/xmlrpc.php)
 * Jetpack requires access to XML-RPC in order to communicate with your site, and
   cannot work without that connection. Please check your firewall/security plugin
   settings and make sure Jetpack has access, or if this firewall is managed on 
   your server by your hosting provider, please contact them for help directly.
 * [https://jetpack.com/support/getting-started-with-jetpack/fixing-jetpack-connection-issues/#check-xmlrpc-php](https://jetpack.com/support/getting-started-with-jetpack/fixing-jetpack-connection-issues/#check-xmlrpc-php)

Viewing 1 replies (of 1 total)

The topic ‘Unexpected response code: 403’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [KokkieH](https://wordpress.org/support/users/kokkieh/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/unexpected-response-code-403/#post-12706492)
 * Status: resolved