Title: Unexpected response: ?
Last modified: September 8, 2017

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# Unexpected response: ?

 *  Resolved [jockebq](https://wordpress.org/support/users/jockebq/)
 * (@jockebq)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/unexpected-response-3/)
 * Hi,
 * Using the latest version of WordPress and Updraftplus. I have had this problem
   ever since I got Updraftplus. When going to the admin pages and just stay there
   I receive an “Unexpected response:” But no explanation.
    The backup does work,
   and everything else is as expected. But it is very annoying that when this message
   appears the tab focus it automatically. During a backup it maybe happens 8-10
   times.
 * Any ideas?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/unexpected-response-3/#post-9478315)
 * Hi,
 * Please can you send us a screenshot of the error?
 * It is possible that there is conflict between UpdraftPlus and other plugins you
   are using.
 * Best Wishes,
    Bryle
 *  Thread Starter [jockebq](https://wordpress.org/support/users/jockebq/)
 * (@jockebq)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/unexpected-response-3/#post-9478512)
 * Hi,
 * Here’s a [screenshot](https://i.imgur.com/ozRRzJp.png)
 * If I go to the first tab in Updraft plus I get no error at all, no matter how
   long I stay there. When I go to the backup tab I get the error almost immidiatly.
   
   If I do backup now while on the first tab, I get the error again and again.
    -  This reply was modified 8 years, 8 months ago by [jockebq](https://wordpress.org/support/users/jockebq/).
 *  Plugin Contributor [aporter](https://wordpress.org/support/users/aporter/)
 * (@aporter)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/unexpected-response-3/#post-9478536)
 * Hi,
 * Can you open the developer console and screenshot whats in there?
 * If your not sure on how to open the developer console we have a guide here:
    
   [https://updraftplus.com/faqs/how-do-i-open-my-browsers-developer-tools/](https://updraftplus.com/faqs/how-do-i-open-my-browsers-developer-tools/)
 * Best Wishes,
 * Ashley
 *  Thread Starter [jockebq](https://wordpress.org/support/users/jockebq/)
 * (@jockebq)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/unexpected-response-3/#post-9478575)
 * Just tried, first opened the console where I did not get the error. Then went
   to the backup tab and when I got the error this appeared:
 * UpdraftPlus: Exception when trying to parse JSON (1) – will attempt to fix/re-
   parse /wp-content/plugins/updraftplus/includes/updraft-admin.min.js?ver=1.13.7
   
   UpdraftPlus: could not parse the JSON
 *  Plugin Contributor [DNutbourne](https://wordpress.org/support/users/dnutbourne/)
 * (@dnutbourne)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/unexpected-response-3/#post-9480293)
 * Hi,
 * It is possible that there is a conflict with another plugin.
    Please could you
   try temporarily deactivating the other plugins on the site and repeating the 
   test? Does the error still appear?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Unexpected response: ?’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
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 * 5 replies
 * 4 participants
 * Last reply from: [DNutbourne](https://wordpress.org/support/users/dnutbourne/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/unexpected-response-3/#post-9480293)
 * Status: resolved