Support » Plugin: Post SMTP Mailer/Email Log » Unexpected error when running wizard

  • Resolved gizmo2501


    I have successfully set up Post SMTP on all my sites apart from one, where I get an unexpected error message when running the wizard.

    Upon starting the wizard, I get a pop up that says:-

    “An unexpected error occured
    “ReadyState”: 4,…..

    I cannot copy the text, so have pasted a screenshot here –
    Continued here –

    After the pop-up, it just hangs on “outgoing mail server hostname” and nothing happens.

    Setting up manually results in a failure to send message.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support M Haseeb


    @gizmo2501 Hi,

    Hope you are doing good.

    You need to talk with your hosting support, seems like it’s a server MOD Security issue.

    Talk to them and let me know if they can’t solve this, then share the diagnostic report and settings page screenshot.


    Thread Starter gizmo2501


    Hi there,

    You were correct – it was indeed a MOD Security issue.


    Plugin Support M Haseeb


    @gizmo2501 Great, thanks for updating us.

Viewing 3 replies - 1 through 3 (of 3 total)
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