Title: Unexpected error when adding new plugins
Last modified: August 21, 2016

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# Unexpected error when adding new plugins

 *  [huriken](https://wordpress.org/support/users/huriken/)
 * (@huriken)
 * [12 years ago](https://wordpress.org/support/topic/unexpected-error-when-adding-new-plugins/)
 * I installed WordPress 3.9 my institution’s server. Tecnicians can’t solve the
   problem. When I wanted to add new plugins, there appeared a message below. How
   can I solve this problem.
 * Warning: An unexpected error occurred. Something may be wrong with WordPress.
   org or this server’s configuration. If you continue to have problems, please 
   try the support forums. (WordPress could not establish a secure connection to
   WordPress.org. Please contact your server administrator.) in D:\htdocs\atikhom\
   wp-admin\includes\plugin-install.php on line 77
 * Thank you for your help.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Dave Naylor](https://wordpress.org/support/users/wpranger/)
 * (@wpranger)
 * [12 years ago](https://wordpress.org/support/topic/unexpected-error-when-adding-new-plugins/#post-4892886)
 * The relevant part of that message is:
 * > WordPress could not establish a secure connection to WordPress.org
 * Your site is failing to connect to WordPress.org over SSL which is usually indicative
   of a server configuration problem. Maybe curl isn’t compiled with SSL or the 
   HTTPS root certificates are missing or invalid.
 *  Thread Starter [huriken](https://wordpress.org/support/users/huriken/)
 * (@huriken)
 * [12 years ago](https://wordpress.org/support/topic/unexpected-error-when-adding-new-plugins/#post-4892889)
 * Thank you so much. Do you know how this problem can be solved?
 *  [Dave Naylor](https://wordpress.org/support/users/wpranger/)
 * (@wpranger)
 * [12 years ago](https://wordpress.org/support/topic/unexpected-error-when-adding-new-plugins/#post-4892892)
 * Speak to these guys:
 * > Tecnicians can’t solve the problem
 * It’s a server issue.
 *  [Dave Naylor](https://wordpress.org/support/users/wpranger/)
 * (@wpranger)
 * [12 years ago](https://wordpress.org/support/topic/unexpected-error-when-adding-new-plugins/#post-4892897)
 * You could also try [this https test plugin](http://wordpress-hackers.1065353.n5.nabble.com/Warnings-ssl-td43048.html#a43049)
   from Automattic’s Dion Hulse.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Unexpected error when adding new plugins’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [Dave Naylor](https://wordpress.org/support/users/wpranger/)
 * Last activity: [12 years ago](https://wordpress.org/support/topic/unexpected-error-when-adding-new-plugins/#post-4892897)
 * Status: not resolved

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