Unexpected Error on Starter Website Load

  • Resolved jaythornton000

    (@jaythornton000)


    2 years, 6 months ago

    When I choose any starter website and click load, the page refreshes to blank and a pop up with “An unexpected error has occurred”, the refreshes back to my original customize screen. Doesn’t matter which starter site I choose or if I use my web server or local MAMP install. Any help would be appreciated.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Twentig

    (@twentig)

    2 years, 6 months ago

    Hi Jay,

    Thanks for your feedback. We’ve tried with multiple hosts and local installs without having this issue. However, we encountered this issue on one local install. So, we are investigating this issue, and we’ll keep you updated.

    Thanks,
    Tom

    Plugin Author Twentig

    (@twentig)

    2 years, 6 months ago

    Could you please try to activate an SSL certificate on your site to see if it fixes the issue?

    Thread Starter jaythornton000

    (@jaythornton000)

    2 years, 6 months ago

    This is a proof of concept site for a client that I really don’t want to drop cash on until they approve it. Is there my way to manually load the site for testing?

    Plugin Author Twentig

    (@twentig)

    2 years, 6 months ago

    If you’re comfortable editing the plugin file, you can try the code below to see if it fixes the issue. Open the twentig/inc/theme-tools/starters.php file. Line 63 replace:

    $request = wp_remote_get( $content_url );
    by

    $request = wp_remote_get( $content_url, array( 'sslverify' => FALSE ) );

    If it works, once you’ve loaded the starter site, reset the code.

    Thread Starter jaythornton000

    (@jaythornton000)

    2 years, 5 months ago

    That did it! thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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