Unexpected Error Occurred

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor photocrati

    (@photocrati)

    7 years, 11 months ago

    @mikemcle – Were there any entries in the server’s error_logs files? If all was working fine previously and now it is not, then there must be something that has changed on the site or the server environment, hopefully there will be something in the error logs to point to what that might be.

    Thanks!

    – Cais.

    Thread Starter Mike Mcleland

    (@mikemcle)

    7 years, 11 months ago

    Hi @photocrafti.

    I figured it out. The physical size of the photos was to large for my hosting company. I resized the pictures to be less then 3,000 pixels and it worked.

    Plugin Contributor photocrati

    (@photocrati)

    7 years, 11 months ago

    @mikemcle – Thanks for the update! Generally size is not an issue but as you noted, some hosting services may have issues with larger dimensions (which translates to larger image files).

    – Cais.

Viewing 3 replies - 1 through 3 (of 3 total)
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