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Undo Redirect settings, locked myself out of WP-Admin (8 posts)

  1. fkwong
    Member
    Posted 6 months ago #

    Hi,

    What's wrong:
    I can't log in to wp-admin despite the credentials are correct. I still have FTP access but cannot access wp-admin or the UU dashboard to revert the settings.

    What I did:
    Went to UU Dashboard / Settings, scrolled down until "Redirect Settings" and checked Redirect Backend Login and Redirect Backend Registrations options.

    As I cant log in to wp-admin now, which file and line of code should I edit through FTP?

    Thanks
    Francis

    https://wordpress.org/plugins/users-ultra/

  2. Dot 07
    Multisite Hero
    Posted 6 months ago #

    No need to worry @fkwong,

    Just ftp to plugins and rename users-ultra folder to anything. I would just go with users-ultra-1. Then you will be able to access the admin area. WordPress will automatically disable Users Ultra because the plugin won't be found.

    Once you do that, then you can go back to ftp and remove the -1 and the plugin will be available in plugins and you can activate it again.

    I would immediately go to the Settings tab and uncheck the redirect for login until you make sure you have things set up the way you want them set up.

    I am not understanding how if your credentials are correct you can't log in. But, try what I suggest. That should get you back in if you are able to log in.

  3. fkwong
    Member
    Posted 6 months ago #

    brilliant thanks :) I've gotten accessnow.

    On the can't log on side of things, whatever i put into the login fields(valid username/password combination or not) it just goes back to the login page despite setting a redirection after a successful login at the UU dashboard settings.

    I've attached a photo for clarity.
    http://bit.ly/XcCUJG

    Thanks

  4. Dot 07
    Multisite Hero
    Posted 6 months ago #

    By chance have you run the "Sync" for existing users?

  5. fkwong
    Member
    Posted 6 months ago #

    Yap but still no luck, the url however is changed to the following which makes sense for the redirect. Seems like it could be something to do with the authentication in the php 'if' statements?

    from: http://xibomarketing.com/login-page/
    to: http://xibomarketing.com/login-page/?redirect_to=http://xibomarketing.com/wp-admin/

  6. UsersUltra
    Member
    Plugin Author

    Posted 6 months ago #

    Hi,

    I'm just following up on this issue.

    You said that you're not being able to login as admin if you activate the redirection?
    Please explain the issue a little bit so i can help you.
    Thanks

  7. fkwong
    Member
    Posted 6 months ago #

    The page refreshes but it doesnt log me in. This applies to both login pages with redirection or not.

    thanks

  8. UsersUltra
    Member
    Plugin Author

    Posted 6 months ago #

    Hi,

    Please send me admin credentials of your WordPress to support_d@usersultra.com.

    I'm sure it has to be a setting issue in your WP admin.

    Thanks
    UU

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