Support » Plugin: M Chart » Undefined variable JS error

  • Resolved xarris88

    (@xarris88)


    Hello,

    I am experiencing the following error with the plug in (version 1.7.8):

    TypeError: window[((“m_chart_chartjs_” + m_chart_admin.post_id) + “_1”)] is undefined File/Line: m-chart-chartjs-admin.js:115

    After a little debugging I found the following:
    At the line 115, the plug in tries to access the
    window[ ‘m_chart_chartjs_’ + m_chart_admin.post_id + ‘_1’ ] field

    but inside the window variable I saw only
    window[ ‘m_chart_chartjs_285247_2′ ]

    Note that this error is not showing to all users.
    I have 3 admin users. The error occurs to the two of them.
    The third one can use the plug in without any issue.

    What I’ ve tried:
    Clearing the website cache
    Clearing the browser cache
    Using different browsers Firefox/Chrome/Edge
    Using Private Session
    Reinstalling the browser (no extensions installed)
    Deactivating all security applications.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author methnen

    (@methnen)

    That is an interesting one. That number at the end is to differentiate between different charts on the same page. Since the admin panel only ever shows one chart at a time I just hard coded the number in like that. But clearly in some certain situation the chart is getting an iteration number of 2.

    Is there a place I can see this happening? I can probably get it fixed pretty quickly if I can duplicate the issue.

    Plugin Author methnen

    (@methnen)

    Also please feel free to email me any additional information you want to keep more private:

    jamie AT methnen.com

    Thread Starter xarris88

    (@xarris88)

    Wow, that was a lightning-fast response! Thank you very much!
    I had left the office when you replied.

    I sent you a private message.

    Plugin Author methnen

    (@methnen)

    This was resolved over email.

    A universal fix will be in the next update to M Chart.

    Thread Starter xarris88

    (@xarris88)

    Thank you for the support.

    You deserve a 5star review for the quality of the plugin and the support.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Undefined variable JS error’ is closed to new replies.