Title: Undefined index: post_type
Last modified: July 6, 2021

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# Undefined index: post_type

 *  Resolved [Rokeybur Rahman](https://wordpress.org/support/users/rokeyfx/)
 * (@rokeyfx)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/undefined-index-post_type-7/)
 * An error occurred during the import process.
    Undefined index: post_type
 * When I am importing zendesk ticket it showing this [https://prnt.sc/191kx8g](https://prnt.sc/191kx8g)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * (@yeisonbp)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/undefined-index-post_type-7/#post-14641319)
 * Hi [@rokeyfx](https://wordpress.org/support/users/rokeyfx/),
 * I made some tests and the importer for Zendesk works ok. Try to deactivate your
   other plugins temporarily and only leave the core plugin active and the importer.
   You can also check these guides:
 * – [https://getawesomesupport.com/documentation/importer/importing-from-zendesk/](https://getawesomesupport.com/documentation/importer/importing-from-zendesk/)
   –
   [https://getawesomesupport.com/documentation/importer/importing-large-volumes-of-tickets/](https://getawesomesupport.com/documentation/importer/importing-large-volumes-of-tickets/)
 * Thanks.
 *  Plugin Author [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * (@yeisonbp)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/undefined-index-post_type-7/#post-14734424)
 * Hi,
 * Marking this as solved. If you have any questions, you can open a new topic.
 * Best Regards.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Undefined index: post_type’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/undefined-index-post_type-7/#post-14734424)
 * Status: resolved