Support » Plugin: Page Builder by SiteOrigin » Undefined index: option_name

  • Resolved ngrudev

    (@ngrudev)


    Hello,

    There are hundreds of this error in my debug.log

    [05-May-2019 20:09:14 UTC] PHP Notice: Undefined index: option_name in /home/lugabglj/public_html/test/bg_wp/wp-content/plugins/siteorigin-panels/inc/sidebars-emulator.php on line 131
    [05-May-2019 20:09:14 UTC] PHP Notice: Undefined index: option_name in /home/lugabglj/public_html/test/bg_wp/wp-content/plugins/siteorigin-panels/inc/sidebars-emulator.php on line 131
    [05-May-2019 20:09:14 UTC] PHP Notice: Undefined index: option_name in /home/lugabglj/public_html/test/bg_wp/wp-content/plugins/siteorigin-panels/inc/sidebars-emulator.php on line 131
    [05-May-2019 20:09:16 UTC] PHP Notice: Undefined index: option_name in /home/lugabglj/public_html/test/bg_wp/wp-content/plugins/siteorigin-panels/inc/sidebars-emulator.php on line 131
    [05-May-2019 20:09:16 UTC] PHP Notice: Undefined index: option_name in /home/lugabglj/public_html/test/bg_wp/wp-content/plugins/siteorigin-panels/inc/sidebars-emulator.php on line 131
    [05-May-2019 20:09:16 UTC] PHP Notice: Undefined index: option_name in /home/lugabglj/public_html/test/bg_wp/wp-content/plugins/siteorigin-panels/inc/sidebars-emulator.php on line 131

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Andrew Misplon

    (@misplon)

    Hi @ngrudev

    Thanks for reaching out.

    We worked a similar case a little while ago that was resolved by re-saving the hom e page. Because that’s quick you could give it a try.

    If that doesn’t help, please start by checking for a conflict by temporarily deactivating all non-SiteOrigin and then check to see if the issue persists.

    Hi,

    Resaving home page seems to resolve the problem. Now there is another PHP Notice

    [06-May-2019 09:26:16 UTC] PHP Notice: Undefined offset: 1 in /home/lugabglj/public_html/bg_wp/wp-content/plugins/siteorigin-panels/inc/sidebars-emulator.php on line 53
    [06-May-2019 09:26:16 UTC] PHP Notice: Undefined offset: 1 in /home/lugabglj/public_html/bg_wp/wp-content/plugins/siteorigin-panels/inc/sidebars-emulator.php on line 53
    [06-May-2019 09:26:16 UTC] PHP Notice: Undefined offset: 1 in /home/lugabglj/public_html/bg_wp/wp-content/plugins/siteorigin-panels/inc/sidebars-emulator.php on line 53

    Plugin Support alexgso

    (@alexgso)

    Hi ngrudev,

    I’m sorry to hear you’re having still having issues. Unfortunately, I haven’t come across this error before. Can you please provide me with an export for the page this issue is occurring on? This will allow me to run some tests against your layout and hopefully identify what’s going on.

    To export a page, please open up the relevant page in the editor and click the Layout button in the Page Builder toolbar. Then click import/export and then click download. Please upload the export to a 3rd party file hosting site such as WeTransfer (no email is required).

Viewing 3 replies - 1 through 3 (of 3 total)
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