Title: Undefined Function Error
Last modified: August 21, 2016

---

# Undefined Function Error

 *  Resolved [Cissy Hammers](https://wordpress.org/support/users/cissy-hammers/)
 * (@cissy-hammers)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/undefined-function-error-4/)
 * I have installed the plugin and am getting this error when I try to export anything.
 * ‘Call to undefined function mb_list_encodings() in /home/betterth/public_html/
   wp-content/plugins/woocommerce-exporter/includes/functions.php on line 1937’
 * Any thoughts would be greatly appreciated. I can’t export any products, tags,
   or, categories.
 * [http://wordpress.org/plugins/woocommerce-exporter/](http://wordpress.org/plugins/woocommerce-exporter/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [morestar](https://wordpress.org/support/users/morestar/)
 * (@morestar)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/undefined-function-error-4/#post-4089462)
 * I just got it too!
 *  [Michael Visser](https://wordpress.org/support/users/visser/)
 * (@visser)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/undefined-function-error-4/#post-4089498)
 * Hi gang, thanks for raising this. I’ve added a workaround function for PHP 4 
   users, contact your hosting provider to update your server to PHP 5. I will be
   pushing the next minor Plugin update within the hour. 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Undefined Function Error’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-exporter/assets/icon-256x256.png?rev=986329)
 * [Store Exporter – Export WooCommerce Products, Orders, Subscriptions, Customers](https://wordpress.org/plugins/woocommerce-exporter/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-exporter/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-exporter/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-exporter/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-exporter/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-exporter/reviews/)

## Tags

 * [woo commerce](https://wordpress.org/support/topic-tag/woo-commerce/)

 * 2 replies
 * 3 participants
 * Last reply from: [Michael Visser](https://wordpress.org/support/users/visser/)
 * Last activity: [12 years, 8 months ago](https://wordpress.org/support/topic/undefined-function-error-4/#post-4089498)
 * Status: resolved