Title: undefined error while logging in
Last modified: September 21, 2020

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# undefined error while logging in

 *  Resolved [Ryan](https://wordpress.org/support/users/onesoftindiana/)
 * (@onesoftindiana)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/undefined-error-while-logging-in/)
 * When My user or even the admin is trying to login at student dashboard, we are
   getting an error ‘undefined’ and not able to login.

Viewing 1 replies (of 1 total)

 *  Plugin Support [Ashfiqur Rahman Anim](https://wordpress.org/support/users/anim07/)
 * (@anim07)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/undefined-error-while-logging-in/#post-13434647)
 * Hello
 * Can you please tell me what is the wordpress version you are using right now?
   and the php version of your site please? These errors can happen due to an older
   version. I would also like to know what is the tutor lms version in your site?
   I hope to hear from you soon.
 * Can you please check for theme or plugin conflict?
 * You can also refer to our basic troubleshooting guide to check everything is 
   at the correct place- [https://docs.themeum.com/tutor-lms/troubleshooting/general/](https://docs.themeum.com/tutor-lms/troubleshooting/general/)
 * Thank you
    Best regards

Viewing 1 replies (of 1 total)

The topic ‘undefined error while logging in’ is closed to new replies.

 * ![](https://ps.w.org/tutor/assets/icon-256x256.gif?rev=3193875)
 * [Tutor LMS - eLearning and online course solution](https://wordpress.org/plugins/tutor/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Ashfiqur Rahman Anim](https://wordpress.org/support/users/anim07/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/undefined-error-while-logging-in/#post-13434647)
 * Status: resolved