"Undefined" error message appearing when trying to save poll questions

  • becswright

    (@becswright)


    8 years, 9 months ago

    I have one poll with 25 questions, although it seems only 21 of the questions are being saved. Each time I try to add question #22, it takes me back to the top of the screen and the message “undefined” appears where normally “Your poll has been saved” appears.

    I have the pro version, and I don’t believe there is a limit to questions you can include?

    Can anyone help? I have emailed support twice this morning, but have not heard back. My poll/voting is supposed to go live today.

    NEED HELP!

    https://wordpress.org/plugins/yop-poll/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    8 years, 8 months ago

    For pro or commercial product support please contact the author directly on their site.

    As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there.

    @yourownprogrammer What is the URL that pro version users can use? I can’t find it in the plugin page.

    Plugin Author YOP

    (@yourownprogrammer)

    8 years, 8 months ago

    Hello

    Pro customers can contact us at yop.help{at}gmail.com

    Thank you.
    YOP Team

Viewing 2 replies - 1 through 2 (of 2 total)
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