Title: Undecided
Last modified: August 22, 2016

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# Undecided

 *  [allchat1965](https://wordpress.org/support/users/allchat1965/)
 * (@allchat1965)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/undecided/)
 * I see another user has the same issue as myself. Can not get it to accept ANY
   email accounts or smtp/imap servers
 * [https://wordpress.org/plugins/supportflow/](https://wordpress.org/plugins/supportflow/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Contributor [Ian Dunn](https://wordpress.org/support/users/iandunn/)
 * (@iandunn)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/undecided/#post-5668823)
 * It will probably help to view the error logs, to see exactly what the problem
   is. To view the logs, add this line to a [functionality plugin](http://wpcandy.com/teaches/how-to-create-a-functionality-plugin/),
   and then visit the SupportFlow > Log page.
 * `add_filter( 'supportflow_show_log', '__return_true' );`
 * The logs will contain private data, so be very careful to not share them publicly.
   If you can’t figure out the problem from viewing the logs, you can use [https://iandunn.name/contact/](https://iandunn.name/contact/)
   to send them to me privately and I’ll take a look.
 *  Thread Starter [allchat1965](https://wordpress.org/support/users/allchat1965/)
 * (@allchat1965)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/undecided/#post-5668833)
 * It wont produce a log even with that line in the plugin… I’m going to keep playing
   with it and see what happens..
 *  Plugin Contributor [Ian Dunn](https://wordpress.org/support/users/iandunn/)
 * (@iandunn)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/undecided/#post-5668839)
 * Ah, my bad, that logging code is in the latest development version, but not in
   the latest stable (0.3). I’ll release 0.4 this week so that it will be there 
   after you upgrade.
 *  Thread Starter [allchat1965](https://wordpress.org/support/users/allchat1965/)
 * (@allchat1965)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/undecided/#post-5668840)
 * Ok , awesome i’ll update when it’s ready. I’ll get it to work I’m pretty handy
   when it comes to things like that 🙂 Thanks for the fast response.. Looking forward
   to using this..
 *  Plugin Contributor [Ian Dunn](https://wordpress.org/support/users/iandunn/)
 * (@iandunn)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/undecided/#post-5668876)
 * 0.4 is available now.
 *  Thread Starter [allchat1965](https://wordpress.org/support/users/allchat1965/)
 * (@allchat1965)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/undecided/#post-5668983)
 * I never did have any luck with it, even version 0.4 – I’m going to check some
   of my site settings and see if I can track down the issue. I’m really wanting
   to play around with this plugin 🙂
 *  Plugin Contributor [Ian Dunn](https://wordpress.org/support/users/iandunn/)
 * (@iandunn)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/undecided/#post-5668992)
 * It’s really important to see the error log to know what the specific problem 
   is, otherwise we’re just fumbling around in the dark.
 * The logs will contain private data, so be very careful to not share them publicly.
   If you can’t figure out the problem from viewing the logs, you can use [https://iandunn.name/contact/](https://iandunn.name/contact/)
   to send them to me privately and I’ll take a look.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Undecided’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/supportflow_037645.svg)
 * [SupportFlow](https://wordpress.org/plugins/supportflow/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/supportflow/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/supportflow/)
 * [Active Topics](https://wordpress.org/support/plugin/supportflow/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/supportflow/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/supportflow/reviews/)

 * 8 replies
 * 3 participants
 * Last reply from: [Neil Murray](https://wordpress.org/support/users/buzztone/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/undecided/#post-5669046)
 * Status: not resolved