Uncontrolled notifications with wrong content

  • cpebre2000

    (@cpebre2000)


    11 months, 1 week ago

    I used mailpoet for my personal blog. Each time I use the email notification for newly published article, it embeds the wrong article: not the new one but the one published before. I have to re-publish the article for it to work. Result: my recipients gets 2 emails, one wrong, one correct. Luckily it is just for personal use only, I will never use this plugin for business usage.

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  • Plugin Support Thu P. a11n

    (@thup90)

    11 months, 1 week ago

    Hello,

    Thank you for taking the time to share your feedback, and I’m truly sorry for the trouble you’ve had with MailPoet. We understand how frustrating it must be to have your recipients receive incorrect notifications. This isn’t the experience we want you to have.

    We’d really like to help you resolve this issue and improve your experience with our plugin. If you’re willing, please create a forum thread in the MailPoet support forum with details about your setup. Our team is here to help analyze your configuration and find a solution so you don’t have to deal with duplicate or incorrect emails in the future.

    We appreciate your patience and feedback, and hope to help get this resolved for you.

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