• Resolved badrtbk

    (@badrtbk)


    Hello,

    Hope you’re doing great.
    When we install your plugin, we lost all the photos/videos on our website. Now we had to desactivate it! Can you please explain to us this issue ?

    ps : We have php 7.3

    Thanks and regards

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Tatvic

    (@tatvic)

    Alright, @badrtbk.

    We understand the issue here but we need to check it while the plugin is active.

    So, we suggest you to activate the plugin in a staging site(exact replica of the live) and share the URL here.

    Regards,
    Tatvic Analytics.

    Plugin Author Tatvic

    (@tatvic)

    Hi @badrtbk,

    We are posting you as it’s been more than 5 days since we’ve heard from you, so we wanted to reach out and let you know we are closing this thread.

    Please feel welcome to reopen this thread or open a new one if you need any further assistance.

    Regards,
    Tatvic Analytics.

Viewing 2 replies - 1 through 2 (of 2 total)
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