Support » Plugin: Membership 2 » Uncaught TypeError on registration page

  • Resolved Sandre


    I get the following errors on the registration page (in console of Google Chrome):

    Uncaught TypeError: Cannot read property ‘msie’ of undefined –> jquery.fancybox-1.3.4.pack.js:18
    Uncaught TypeError: Object [object Object] has no method ‘fancybox’ –> popupregistration.js.

    I need to use custom JQuery in the registration page, but it is currently not working because of these errors (i had it working before). I have disables my custom JQuery now, so that cannot be the cause of this error.

    Can anyone point me in the right direction of where to look at?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @sandre, I hope you’re well today!

    Thanks for posting on this. We’ll be happy to assist, could I ask for you to provide a link to the site?

    We can have a look and see if there’s a quick fix we can apply in your case.

    Looking forward to sorting that for you! 🙂

    Hi David,

    This is the page where I encounter these problems:

    Hi @sandre,

    Thank you for sharing the page link.

    I visited the page on your site but didn’t find any JavaScript error messages in the browser console.

    Please advise.


    We where just working on that page so that’s probably the reason why no errors where visible when you visited the page. The problem occured because multiple jquery scripts where included. I’ve been able to get the jquery working though, the errors still occure on this page but it does not break anything anymore.

    Thanks for the help!

    Hi @sandre, thanks for those extra details. I just checked out the page and couldn’t see a popover for the registration yet I do see the JS errors.

    Has the popover registration been disabled?


Viewing 5 replies - 1 through 5 (of 5 total)
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