Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » Uncaught TypeError: Cannot read property ‘register_child’

  • Resolved bulls_shark

    (@bulls_shark)


    Hello I get an error message when editing some settings when the plugin Nextgen Gallery is activated.

    Is there a solution for this because my template provider unfortunately does not provide support here.

    Thanks for your time!

    frame_event_publisher.js?ver=3.0.0:74 Uncaught TypeError: Cannot read property ‘register_child’ of undefined
    at Object.broadcast (frame_event_publisher.js?ver=3.0.0:74)
    at HTMLDocument.<anonymous> (frame_event_publisher.js?ver=3.0.0:190)
    at i (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-draggable&ver=5.3.2:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-draggable&ver=5.3.2:2)
    at Function.ready (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-draggable&ver=5.3.2:2)
    at HTMLDocument.J (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-draggable&ver=5.3.2:2)

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support mihai-imagely

    (@mihaiimagely)

    Hi @bulls_shark,

    Can you please let us know what theme and more details how/where the issue manifests so we could try to replicate it in case that this is a free theme?

    Happy New Year Eve!

    bulls_shark

    (@bulls_shark)

    Hello, we use the Eduma template with the WPBakery Page Builder, NextGEN Gallery and Thim Core plugin.

    If you go under Widgets, move the widget “Thim Layout Builder” into the desired sidebar, then click on “Open layout builder”, the WPBakery Builder will not be loaded and an error message will appear.

    Thanks for the help and I also wish you a Happy New Year!

    Plugin Support mihai-imagely

    (@mihaiimagely)

    Hi @bulls_shark,

    Thanks for your reply. Unfortunately, we don’t have access to Eduma theme since it is a premium template and respectively we can’t really test it but you can give it a try yourself and deactivate all the other plugins excepting NextGen Gallery to see if you will be able to replicate the issue when adding a widget to the theme’s sidebar.

    bulls_shark

    (@bulls_shark)

    Hello thanks I had already deactivated all plugins and activated them individually. I would be happy to give them access to the system for a short time.

    Plugin Support mihai-imagely

    (@mihaiimagely)

    Hi @bulls_shark,

    Please don’t provide and login details in the public forum, this is absolutely insecure. Unfortunately, we aren’t allowed by https://wordpress.org/ forums rules to ask for the login details or to even redirect those who are asking us to have a look to provide them privately so it isn’t possible for us to have a direct look at your site.

    All that we can do at this moment is to create a conflict report in hope that it will get reviewed by our developers at a future point in time when/if it will be possible for them to inspect it.

    Thanks for your understanding.

    Plugin Support gabyimagely

    (@gabyimagely)

    Because it has been a month or more since your last reply, I am going to mark this as resolved as I assume you have found a solution. Please feel free to reply again if you still have questions.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.