Support » Plugin: Contact Form by WPForms - Drag & Drop Form Builder for WordPress » Uncaught TypeError: Cannot read property ‘add’ of undefined

  • Resolved gooloo.de

    (@gooloode)


    In the Console i get an Error caused by WPForms. The Error states: Uncaught TypeError: Cannot read property ‘add’ of undefined.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Jade

    (@jadeam)

    Hi @gooloode,

    It seems that you are using the paid version of WPForms. If you have an active license subscription with us, could you submit a support ticket through the WPForms account dashboard when you have a chance?

    From there, our support team will be able to take a closer look at your request.

    Thanks!

    Thread Starter gooloo.de

    (@gooloode)

    Hi Jade, i’m unable to afford Premium Support, so i used GPLCrafter’s Offer for WPForms (https://gplcrafter.com/shop/wpforms-pro-the-worlds-best-drag-drop-wordpress-forms-plugin/).

    What’s comically is, that the Form only has issues in Blogposts. I created a form on http://www.gooloo.de/createad where it works perfectly fine, but the Poll Form in the Blogpost is having issues. “WPForms encountered a problem with JavaScript on this page. JavaScript is required for this form to work properly, so this form may not work as intended. Read our troubleshooting guide to learn more or to contact support.
    Only website administrators can see this message.”

    But i completely whitelisted any WPForms JS in WP Rocket, so it doesn’t get optimized nor minified.

    Hi @gooloode,

    I checked the form here and it seems to be working correctly now and I am not able to see any JS errors in the console. If you have WP Rocket active on your site, it is definitely a good idea to white list the pages where the forms are present from being minified.

    As for your copy of WPForms, please know that we are not affiliated with any third-party site that sells the paid version of WPForms.

    Thank you.

    Hi @gooloode,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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