Support » Plugin: KP Fastest Tidio Chat » Uncaught SyntaxError: Invalid or unexpected token

  • Resolved whiskey8

    (@whiskey8)


    I assume you don’t run this and the official Tidio plugin together and that the KP Fastest Tidio Chat is a stand-alone plugin.

    Not sure if the JS script is supposed to remain in the settings box but after I hit “save” the Tidio Chat ID box reverts back to just “<script src=\”

    Inspect is giving me: Uncaught SyntaxError: Invalid or unexpected token

    kpftcScript.src = "<script src=\"//code.tidio.co/xxxxxxx.js\" async></script>";
    	kpftcScript.async = true;

    The page I need help with: [log in to see the link]

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  • Plugin Author Kreativo Pro

    (@kreativopro)

    Hi @whiskey8

    Yes, our plugin will work stand-alone. After inspection, I see that our plugin is not active.

    Please only use this code in plugin settings:
    //code.tidio.co/bbmcmqqkqazoxwznne07fkmgiob8uiup.js

    It should work fine then.

    Thanks,
    Kreativo Pro

    Plugin Author Kreativo Pro

    (@kreativopro)

    Please let us know.

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