Support » Plugin: WordPress Charts » Uncaught ReferenceError: Chart is not defined

  • Resolved m.busuttil


    OK, I’m sure I’m missing something, but I can’t for the life of me figure out the issue.

    I’ve just installed the plugin, and tried to use one of the example shortcodes just to test it out before I start playing around with it. When I open the page it’s on, though, I get just a blank space where the canvas should be, and the error “Uncaught ReferenceError: Chart is not defined”.

    The canvas is definitely being drawn; Firebug can select it, and it’s moving the rest of the page down. It’s just not generating the chart. Any idea what stupidly obvious thing I’ve missed?

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  • Plugin Author Paul van Zyl


    not off the top of my head, I haven’t seen this issue before, a few quick questions :

    * is it on localhost, or can you post a link ?
    * can you post the short code you used ?
    * is it the same in chrome and other browsers, or is it firefox specific ?

    Thats pretty weird, if you can answer the above I’ll do by best to resolve it for you.

    Kind Regards


    Plugin Author Paul van Zyl


    unless you can add more information I’m unfortunately unable to help you at this time.

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