• Resolved wearekolossum

    (@wearekolossum)


    Hello,

    first of all: execellent plugin. Unfortunately the PayPal option gives us a problem.

    At the moment we run Braintree and Paypal in a sandbox enviroment, the connection was succesfull. When we now try to pay with PayPal the console always gives the following error and we can’t submit the checkout form:

    Uncaught (in promise) ReferenceError: paypal is not defined in get_funding() in /wp-content/plugins/woo-payment-gateway/assets/js/frontend/paypal.js?ver=3.2.40

    Any help would be appreciated.

    Take care
    Florian

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @wearekolossum

    Are you able to share a website url? Do you have multiple PayPal plugins enabled at the same time which can cause a conflict?

    Did you connect your PayPal account via the Braintree console?

    Kind Regards,

    Thread Starter wearekolossum

    (@wearekolossum)

    Hey @mrclayton ,

    thanks for your answer. Here are mine:

    – Only your plugin is enabled as payment
    – I will share our URL as a private message as we are not live right now and can’t put it in the open
    – I connected our PayPal Sandbox Account via Braintree Sandbox
    – The “Test sandbox connection” button says “Connection successful”
    – In Chrome i can now place an order via PayPal (at least i can click on the PayPal button) but then get the error “Customer ID unknow” (i use a PayPal Sandbox accounbt)
    – In Firefox i still get the uncaught promise, but now with this info:

    There was an error loading the PayPal SDK. Please provide the following details to your plugin developer.PayPal config: {"displayName":"Shop the Drop","clientId":"ATLwsx1v1VYp_obfK22islTphqETVfcwbsCNyLLCmKzFmglqlRPHNnoFDlhCXG4uRpyPL4Y2uKjc10mT","privacyUrl":"http://example.com/pp","userAgreementUrl":"http://example.com/tos","assetsUrl":"https://checkout.paypal.com","environment":"offline","environmentNoNetwork":false,"unvettedMerchant":false,"braintreeClientId":"masterclient3","billingAgreementsEnabled":true,"merchantAccountId":"shopthedrop-usd","payeeEmail":null,"currencyIsoCode":"USD"}PayPal SDK query: undefined

    Hope this helps.

    Take care
    Florian

    Thread Starter wearekolossum

    (@wearekolossum)

    @mrclayton seems like i can’t send you a private message. Can i send you the URL via email or somehow else?

    Plugin Author Payment Plugins

    (@mrclayton)

Viewing 4 replies - 1 through 4 (of 4 total)
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