Support » Plugin: WooCommerce » Uncaught (in promise) Error on PHP 8.0.20

Uncaught (in promise) Error on PHP 8.0.20

  • Resolved Michael Ott

    (@mikeyott)


    8 months, 2 weeks ago

    While trying to dismiss the dialogue that reads:

    Security auto-update of WooCommerce
    Your store has been updated to the latest secure version of WooCommerce. We worked with WordPress to deploy security updates related to PayPal Standard payment gateway for stores running WooCommerce (version 3.5 to 6.3).
    [Learn more] [Dismiss]

    …the console throws an error and the dialogue will not go away:

    POST https://ourdomain.com.au/wp-json/wc-analytics/admin/notes/65/action/undefined?_locale=user 404

Uncaught (in promise) Error
    at Do (index.js?ver=6.9.2:2:97306)
    at Do.next (<anonymous>)
    at redux-routine.min.js?ver=5156478c032ea85a2bbdceeb7a43b0c1:2:3686
    at t.any (redux-routine.min.js?ver=5156478c032ea85a2bbdceeb7a43b0c1:2:1732)
    at redux-routine.min.js?ver=5156478c032ea85a2bbdceeb7a43b0c1:2:3798
    at Array.some (<anonymous>)
    at n (redux-routine.min.js?ver=5156478c032ea85a2bbdceeb7a43b0c1:2:3773)
    at a (redux-routine.min.js?ver=5156478c032ea85a2bbdceeb7a43b0c1:2:8572)
    at redux-routine.min.js?ver=5156478c032ea85a2bbdceeb7a43b0c1:2:3798
    at Array.some (<anonymous>)

    The site otherwise appears to work fine.

    FYI this happens even when I switch to a vanilla 2021 theme and disable all other plugins (Woo is only plugin activated.

    If it helps to know, hosted on WP Engine running PHP 8.0.20.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support xue28 (woo-hc)

    (@xue28)

    8 months, 2 weeks ago

    Hi @mikeyott

    Thanks for reaching out!

    I’d like to understand your site properly, can you please share your System Status Report, that will help us further troubleshoot.

    You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Thread Starter Michael Ott

    (@mikeyott)

    8 months, 2 weeks ago

    No worries. I’ve redacted some information for privacy reasons, but otherwise everything you need is below:

    SYSTEM STATUS
    ———————————————————————-

    
### WordPress Environment ###

WordPress address (URL): REDACTED
Site address (URL): REDACTED
WC Version: 6.9.2
REST API Version: ✔ 6.9.2
WC Blocks Version: ✔ 8.3.2
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_AU
External object cache: ✔

### Server Environment ###

Server Info: nginx
PHP Version: 8.0.20
PHP Post Max Size: 100 MB
PHP Time Limit: 43300
PHP Max Input Vars: 10000
cURL Version: 7.58.0
OpenSSL/1.1.1

SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 50 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.9.2
WC Database Prefix: gar_
Total Database Size: 5.97MB
Database Data Size: 3.60MB
Database Index Size: 2.37MB
gar_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gar_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gar_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gar_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
gar_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gar_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gar_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
gar_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gar_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gar_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gar_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gar_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gar_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gar_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gar_actionscheduler_actions: Data: 0.22MB + Index: 0.23MB + Engine InnoDB
gar_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gar_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gar_actionscheduler_logs: Data: 0.17MB + Index: 0.14MB + Engine InnoDB
gar_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gar_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
gar_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gar_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gar_gf_entry: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
gar_gf_entry_meta: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
gar_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gar_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gar_gf_form_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
gar_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gar_gf_form_view: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
gar_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gar_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gar_options: Data: 0.16MB + Index: 0.03MB + Engine InnoDB
gar_postmeta: Data: 1.45MB + Index: 0.27MB + Engine InnoDB
gar_posts: Data: 0.22MB + Index: 0.06MB + Engine InnoDB
gar_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gar_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gar_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gar_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gar_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gar_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
gar_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
gar_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
gar_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gar_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gar_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gar_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gar_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
gar_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
gar_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gar_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gar_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gar_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
gar_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gar_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gar_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gar_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gar_yoast_indexable: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
gar_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
gar_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gar_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gar_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

acf-field: 24
acf-field-group: 4
attachment: 254
nav_menu_item: 6
page: 20
product: 33

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (15) ###

Advanced Custom Fields PRO: by Delicious Brains – 5.12.3
Akismet Anti-Spam: by Automattic – 5.0
Better Search Replace: by Delicious Brains – 1.4.1
Custom Post Type UI: by WebDevStudios – 1.13.1
Gravity Forms: by Gravity Forms – 2.6.6
Gravity Forms Campaign Monitor Add-On: by Gravity Forms – 3.9
Intuitive Custom Post Order: by hijiri – 3.1.3
Open Graphite Pro: by Rocket Apps – 2.0.1
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Responsive Lightbox & Gallery Modified: by  – 100
WooCommerce: by Automattic – 6.9.2 (update to version 6.9.3 is available)
Yoast SEO: by Team Yoast – 19.6.1
WP Sync DB: by Sean Lang – 1.5
WP Sync DB Media Files: by Sean Lang – 1.1.4b1

### Inactive Plugins (2) ###

Query Monitor: by John Blackbourn – 3.10.1
WP Exit Popups Pro: by Rocket Apps – 1.5.0

### Dropin Plugins (3) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php
object-cache.php: Memcached Redux

### Must Use Plugins (5) ###

Force Strong Passwords - WPE Edition: by Jason Cosper – 1.8.0
WP Engine Cache Plugin: by WP Engine – 1.0.10
WP Engine Seamless Login Plugin: by WP Engine – 1.6.0
WP Engine Security Auditor: by wpengine – 1.0.10
WP Engine System: by WP Engine – 5.0.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: ❌ Page not set
Cart: #41 - /cart/
Checkout: #42 - /checkout/
My account: #43 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: REDACTED
Version: 4.0.1
Author URL: REDACTED
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ✔

### Templates ###

Overrides: REDACTED/woocommerce/archive-product.php
REDACTED/woocommerce/single-product.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ✔ Next scheduled: 2022-09-21 06:31:38 +08:00
Options: ✔
Notes: 54
Onboarding: skipped

### Action Scheduler ###

Complete: 665
Oldest: 2022-09-20 08:36:34 +0800
Newest: 2022-09-21 08:38:39 +0800

Pending: 1
Oldest: 2022-09-22 08:38:39 +0800
Newest: 2022-09-22 08:38:39 +0800

### Status report information ###

Generated at: 2022-09-21 13:40:23 +08:00

    LOGS
    ———————————————————————-

    2022-09-17T06:43:31+00:00 ERROR Spec is invalid because a rule is invalid in feed
2022-09-17T06:43:31+00:00 ERROR stdClass Object
(
    [type] => wcadmin_active_for
    [operation] => >
    [months] => 11
)

2022-09-17T06:43:31+00:00 ERROR stdClass Object
(
    [slug] => googlelistings_signals2022_hasGLA
    [type] => marketing
    [status] => unactioned
    [is_snoozable] => 0
    [source] => woocommerce.com
    [locales] => Array
        (
            [0] => stdClass Object
                (
                    [locale] => en_US
                    [title] => Show off your products with Ads on Google
                    [content] => You’re ready to grow with ads. Google optimizes for performance across your products; you only pay for results. If you’re new to Google, you can earn up to $500 in ad credits (T&Cs apply). <a href="https://woocommerce.com/my-account/create-a-ticket/">Contact support</a> if you need guidance with Google Listings & Ads.
                )

        )

    [actions] => Array
        (
            [0] => stdClass Object
                (
                    [name] => googlelistings_signals2022_hasGLA_click
                    [locales] => Array
                        (
                            [0] => stdClass Object
                                (
                                    [locale] => en_US
                                    [label] => Connect Google Listings & Ads
                                )

                        )

                    [url] => admin.php?page=wc-admin&path=marketing
                    [url_is_admin_query] => 1
                    [is_primary] => 1
                    [status] => unactioned
                )

        )

    [rules] => Array
        (
            [0] => stdClass Object
                (
                    [type] => publish_after_time
                    [publish_after] => 2022-09-12 07:23:39
                )

            [1] => stdClass Object
                (
                    [type] => publish_before_time
                    [publish_before] => 2022-10-12 23:59:00
                )

            [2] => stdClass Object
                (
                    [type] => plugins_activated
                    [plugins] => Array
                        (
                            [0] => google-listings-and-ads
                        )

                )

            [3] => stdClass Object
                (
                    [type] => wcadmin_active_for
                    [operation] => >
                    [months] => 11
                )

            [4] => stdClass Object
                (
                    [type] => product_count
                    [operation] => >
                    [value] => 76
                )

            [5] => stdClass Object
                (
                    [type] => order_count
                    [operation] => >
                    [value] => 38
                )

            [6] => stdClass Object
                (
                    [type] => total_payments_value
                    [days] => last_year
                    [value] => 3700
                    [operation] => >
                )

        )

)

2022-09-17T06:43:31+00:00 ERROR Spec is invalid because a rule is invalid in feed
2022-09-17T06:43:31+00:00 ERROR stdClass Object
(
    [type] => wcadmin_active_for
    [operation] => >
    [months] => 11
)

2022-09-17T06:43:31+00:00 ERROR stdClass Object
(
    [slug] => googlelistings_signals2022_noGLA
    [type] => marketing
    [status] => unactioned
    [is_snoozable] => 0
    [source] => woocommerce.com
    [locales] => Array
        (
            [0] => stdClass Object
                (
                    [locale] => en_US
                    [title] => Show off your products with Ads on Google
                    [content] => You’re ready to grow with ads. Google optimizes for performance across your products; you only pay for results. If you’re new to Google, you can earn up to $500 in ad credits (T&Cs apply). <a href="https://woocommerce.com/my-account/create-a-ticket/">Contact support</a> if you need guidance with Google Listings & Ads.
                )

        )

    [actions] => Array
        (
            [0] => stdClass Object
                (
                    [name] => googlelistings_signals2022_noGLA
                    [locales] => Array
                        (
                            [0] => stdClass Object
                                (
                                    [locale] => en_US
                                    [label] => Connect Google Listings & Ads
                                )

                        )

                    [url] => https://woocommerce.com/products/google-listings-and-ads/?utm_medium=product&utm_source=inbox_note&utm_campaign=googlelistings_signals2022_noGLA
                    [url_is_admin_query] => 
                    [is_primary] => 1
                    [status] => unactioned
                )

        )

    [rules] => Array
        (
            [0] => stdClass Object
                (
                    [type] => publish_after_time
                    [publish_after] => 2022-09-12 07:27:46
                )

            [1] => stdClass Object
                (
                    [type] => publish_before_time
                    [publish_before] => 2022-10-12 23:59:00
                )

            [2] => stdClass Object
                (
                    [type] => not
                    [operand] => Array
                        (
                            [0] => stdClass Object
                                (
                                    [type] => plugins_activated
                                    [plugins] => Array
                                        (
                                            [0] => google-listings-and-ads
                                        )

                                )

                        )

                )

            [3] => stdClass Object
                (
                    [type] => wcadmin_active_for
                    [operation] => >
                    [months] => 11
                )

            [4] => stdClass Object
                (
                    [type] => product_count
                    [operation] => >
                    [value] => 76
                )

            [5] => stdClass Object
                (
                    [type] => order_count
                    [operation] => >
                    [value] => 38
                )

            [6] => stdClass Object
                (
                    [type] => total_payments_value
                    [days] => last_year
                    [value] => 3700
                    [operation] => >
                )

        )

)
    • This reply was modified 8 months, 2 weeks ago by Michael Ott.
    Plugin Support Kaushik S. a11n

    (@kaushiksomaiya)

    8 months, 2 weeks ago

    Hi there @mikeyott

    From the error logs, it appears that this was an issue recently reported here: https://github.com/woocommerce/woocommerce/issues/34777

    It seems to be due to a misconfiguration of the remote inbox notifications feed that is sent to WooCommerce installations.

    From the last comment:

    Existing stores will receive the updated feed within a day or so (a store checks every 24 hours for an updated feed).

    I’d suggest waiting for a day or two and seeing if the error resolves.

    If it doesn’t, please reply back to us on this thread. We’ll be happy to help you further.

    Alternatively, you can check the database table _wc_admin_notes -> browse the notification in question, and change the column status to actioned.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Uncaught (in promise) Error on PHP 8.0.20’ is closed to new replies.

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