• Hi!
    Having issue with recaptch on this page.
    I checked the domain, the keys and everything still seems correct but for some reason it’s not kicking in.
    No special caching plugin installed, we are on SG.
    Any help is appreciated!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • ciao @digitalfastmind,

    have you tried regenerating the key? are you using version v3?

    https://contactform7.com/recaptcha/

    Thread Starter digitalfastmind

    (@digitalfastmind)

    Yes, tried multiple times with no luck, using 3.0

    ok got it!

    you have 2 errors:

    1) html page @:1248 Uncaught SyntaxError: Unexpected end of input
    near the popup there is some invalid js code
    <script type="text/javascript"><em>REMOVED</em>/new/wp-admin/admin.php?page=gsf_options#section_section_code</script>

    2) Uncaught (in promise) Error: Invalid site key or not loaded in api.js (but this can be caused by the error before)

    Thread Starter digitalfastmind

    (@digitalfastmind)

    Thanks for looking Erik, appreciate it. I checked that error, not sure if it’s connected, as the other one is quite specific. Any idea?

    Thread Starter digitalfastmind

    (@digitalfastmind)

    Removed that error, it seems the only one not working now it’s the :

    Uncaught (in promise) Error: Invalid site key or not loaded in api.js: 
        at Array.<anonymous> (recaptcha__it.js:133)
        at recaptcha__it.js:384
        at f (index.js?ver=5.4.1:1)
        at index.js?ver=5.4.1:1

    this error means (one of those):
    – wrong recaptcha key
    – the key isn’t saved in the integration panel
    – not properly configured in the google admin page

    Thread Starter digitalfastmind

    (@digitalfastmind)

    Thanks mate,
    i checked all of these and i confirm that all of the points you raised are valid.
    Still the key, the domain and the settings are correct.
    I can only think of a plugin conflict at this stage, but have not a clue still as the error is pretty straightforward.
    I tried also to deactivate the re-catcha temporarly and the error obviously vanish.

    Thread Starter digitalfastmind

    (@digitalfastmind)

    Thanks for helping me @codekraft – The problem is probably lying in some conflicting script or in a setup that create the bug with the tool. I was able to downgrade to V2 using another plugin (sigh, that could have been implemented natively i think) and it did the trick as you suggested!

Viewing 8 replies - 1 through 8 (of 8 total)
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