Hi @daniel908
I have been trying to replicate this issue from my end to try to see if I will experience the same error message.
I did so on a fresh WordPress install and installed the latest version of Elementor PRO page builder and the free version of FooGallery and used the default WordPress theme. I then created a page using Elementor and added a FooGallery gallery and published it but did not experience such an error. I then edited the page and added another gallery and image and saved it without any such errors in that second case too. Because of this, I highly doubt if the issue is simply being caused by a conflict between FooGallery and Elementor plugins.
However, to investigate this further just to be certain, could you kindly navigate to FooGallery-> System Info and paste all of that data in your reply to this message so that we can carry out further analysis of this? Thanks in advance.
Hope to hear from you soon.
Kind regards,
Elvis
Hi Elvis,
thanks for your feedback and testing!
I tried by deactivating many plugins in my installation that I foud suspicious in regard to conflicts, but I did not find the right plugin yet as it seems. I could not make the error go away. I did not test deactivating all plugins, though.
Here is the info you requested:
FooGallery-Version : 2.0.24
WordPress-Version : 5.7.1
Aktiviertes Theme : JupiterX
WordPress-URL : https://www.hertrich.photo
PHP-Version : 7.4.16
Thumb Engine : default
PHP GD : Geladen (V2)
PHP Imagick : Geladen
WP Image Editor : FooGallery_Thumb_Image_Editor_Imagick
Vorschaubild-Erzeugungstest : https://www.hertrich.photo/wp-content/uploads/2019/06/daniel-hertrich-photography-Immobilien-Real-Estate-Fotografie-Ingolstadt-Bayern-A7R07635.jpg
HTTPS Thumb Mismatch : Keine
Available Image Editors : Array
(
[0] => FooGallery_Thumb_Image_Editor_Imagick
[1] => FooGallery_Thumb_Image_Editor_GD
)
PHP Open SSL : Geladen
PHP HTTP Wrapper : Gefunden
PHP HTTPS Wrapper : Gefunden
PHP Config[allow_url_fopen] : 1
PHP Config[allow_url_include] : 1
Aktive Erweiterungen : Array
(
[0] => foobox
)
Galerie-Vorlagen : Array
(
[0] => default
[1] => image-viewer
[2] => justified
[3] => masonry
[4] => simple_portfolio
[5] => thumbnail
)
Lightboxes : Array
(
[foobox] => FooBox
)
Einstellungen : Array
(
[enable_html_cache] => on
[gallery_template] => justified
[gallery_sorting] =>
[default_gallery_settings] => 7396
[caption_title_source] => caption
[caption_desc_source] => desc
[thumb_engine] => default
[default_retina_support|2x] => on
[shortpixel_quality] => lossy
[shortpixel_return] => wait
[shortpixel_conversion] =>
[language_imageviewer_prev_text] => Zurück
[language_imageviewer_next_text] => Vor
[language_imageviewer_of_text] => von
[language_images_count_none_text] => Keine Bilder
[language_images_count_single_text] => 1 Bild
[language_images_count_plural_text] => %s Bilder
[enable_custom_ready] => on
[force_hide_trial] => on
[pro_promo_disabled] => on
[custom_js] =>
[custom_css] =>
[default_retina_support] => Array
(
[2x] => true
[3x] => false
[4x] => false
)
)
Aktive Plugins : Array
(
[0] => foogallery/foogallery.php
[1] => add-on-woocommerce-mailpoet/add-on-woocommerce-mailpoet.php
[2] => advanced-custom-fields/acf.php
[3] => classic-editor/classic-editor.php
[4] => contact-form-7/wp-contact-form-7.php
[5] => disable-gutenberg/disable-gutenberg.php
[6] => duplicator/duplicator.php
[7] => easy-table-of-contents/easy-table-of-contents.php
[8] => elementor/elementor.php
[9] => facebook-for-woocommerce/facebook-for-woocommerce.php
[10] => foobox-image-lightbox/foobox-free.php
[11] => health-check/health-check.php
[12] => image-hover-effects-addon-for-elementor/image-hover-effects-addon-for-elementor.php
[13] => insert-pages/insert-pages.php
[14] => jet-elements/jet-elements.php
[15] => jet-popup/jet-popup.php
[16] => jet-tabs/jet-tabs.php
[17] => jet-tricks/jet-tricks.php
[18] => jupiterx-core/jupiterx-core.php
[19] => kliken-marketing-for-google/kliken-marketing-for-google.php
[20] => mailpoet-premium/mailpoet-premium.php
[21] => mailpoet/mailpoet.php
[22] => media-library-assistant/index.php
[23] => menu-icons/menu-icons.php
[24] => mobile-assistant-connector/mobassistantconnector.php
[25] => photonic/photonic.php
[26] => pixelyoursite/facebook-pixel-master.php
[27] => raven/raven.php
[28] => redirection/redirection.php
[29] => speed-booster-pack/speed-booster-pack.php
[30] => woocommerce-customizer/woocommerce-customizer.php
[31] => woocommerce-gateway-amazon-payments-advanced/woocommerce-gateway-amazon-payments-advanced.php
[32] => woocommerce-gateway-paypal-express-checkout/woocommerce-gateway-paypal-express-checkout.php
[33] => woocommerce-gateway-stripe/woocommerce-gateway-stripe.php
[34] => woocommerce-germanized/woocommerce-germanized.php
[35] => woocommerce-pdf-invoices-packing-slips/woocommerce-pdf-invoices-packingslips.php
[36] => woocommerce-services/woocommerce-services.php
[37] => woocommerce/woocommerce.php
[38] => wordpress-importer/wordpress-importer.php
[39] => wordpress-seo/wp-seo.php
[40] => wp-sweep/wp-sweep.php
[41] => wplr-sync/wplr-sync.php
[42] => wunderwp/wunderwp.php
)
Hi @daniel908
Could you kindly use this guide which will give you a safer way and environment to troubleshoot and identify the plugin causing this issue? Thanks in advance.
https://fooplugins.com/documentation/general/general-troubleshooting/health-check-debug/
Kindly update me once done with this.Thanks in advance.
Kind regards,
Elvis.
Hi @daniel908
We haven’t heard from you in a while, so we presume the problem has been resolved and we’re closing this support ticket.
If you are still experiencing the problem, then please open a new support ticket.
Regards,
Elvis.