Uncaught Error: Call to undefined method SplFileInfo::getSubPathname()

Resolved

markisu72

(@markisu72)

3 years ago

Hi guys,

since yesterday I’m running into issues with WP Staging when creating a new staging site.

It simply stops working here: Scanning wp-admin for its sub-directories and files

After some minutes, it tells me it stopped due to a HTTP 500.

I got some strange logs from Apache PHP logs attached. Seems it is calling a function which does not exist… by the way: the site is running PHP 7.4.14 (and I tried it with 7.3 with same result)…

Before, it worked like a charm…
I’m lost and desperately hoping for help 🙂

Thus, thanks a lot in advance
Markus

Apache logfile:

[27-Mar-2021 12:36:59 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method SplFileInfo::getSubPathname() in /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php:298
Stack trace:
#0 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php(411): WPStaging\Backend\Modules\Jobs\Directories->getExtraFiles('/www/htdocs/w01...')
#1 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/JobExecutable.php(106): WPStaging\Backend\Modules\Jobs\Directories->execute()
#2 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php(69): WPStaging\Backend\Modules\Jobs\JobExecutable->run()
#3 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Cloning.php(426): WPStaging\Backend\Modules\Jobs\Directories->start()
#4 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Cloning.php(354 in /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php on line 298
[27-Mar-2021 12:36:59 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method SplFileInfo::getSubPathname() in /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php:298
Stack trace:
#0 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php(411): WPStaging\Backend\Modules\Jobs\Directories->getExtraFiles('/www/htdocs/w01...')
#1 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/JobExecutable.php(106): WPStaging\Backend\Modules\Jobs\Directories->execute()
#2 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php(69): WPStaging\Backend\Modules\Jobs\JobExecutable->run()
#3 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Cloning.php(426): WPStaging\Backend\Modules\Jobs\Directories->start()
#4 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Cloning.php(354 in /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php on line 298
[27-Mar-2021 12:37:11 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method SplFileInfo::getSubPathname() in /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php:298
Stack trace:
#0 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php(411): WPStaging\Backend\Modules\Jobs\Directories->getExtraFiles('/www/htdocs/w01...')
#1 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/JobExecutable.php(106): WPStaging\Backend\Modules\Jobs\Directories->execute()
#2 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php(69): WPStaging\Backend\Modules\Jobs\JobExecutable->run()
#3 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Cloning.php(426): WPStaging\Backend\Modules\Jobs\Directories->start()
#4 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Cloning.php(354 in /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php on line 298
[27-Mar-2021 12:37:32 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method SplFileInfo::getSubPathname() in /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php:298
Stack trace:
#0 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php(411): WPStaging\Backend\Modules\Jobs\Directories->getExtraFiles('/www/htdocs/w01...')
#1 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/JobExecutable.php(106): WPStaging\Backend\Modules\Jobs\Directories->execute()
#2 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php(69): WPStaging\Backend\Modules\Jobs\JobExecutable->run()
#3 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Cloning.php(426): WPStaging\Backend\Modules\Jobs\Directories->start()
#4 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Cloning.php(354 in /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php on line 298
[27-Mar-2021 12:38:03 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method SplFileInfo::getSubPathname() in /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php:298
Stack trace:
#0 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php(411): WPStaging\Backend\Modules\Jobs\Directories->getExtraFiles('/www/htdocs/w01...')
#1 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/JobExecutable.php(106): WPStaging\Backend\Modules\Jobs\Directories->execute()
#2 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php(69): WPStaging\Backend\Modules\Jobs\JobExecutable->run()
#3 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Cloning.php(426): WPStaging\Backend\Modules\Jobs\Directories->start()
#4 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Cloning.php(354 in /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php on line 298
[27-Mar-2021 12:38:44 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method SplFileInfo::getSubPathname() in /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php:298
Stack trace:
#0 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php(411): WPStaging\Backend\Modules\Jobs\Directories->getExtraFiles('/www/htdocs/w01...')
#1 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/JobExecutable.php(106): WPStaging\Backend\Modules\Jobs\Directories->execute()
#2 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php(69): WPStaging\Backend\Modules\Jobs\JobExecutable->run()
#3 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Cloning.php(426): WPStaging\Backend\Modules\Jobs\Directories->start()
#4 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Cloning.php(354 in /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php on line 298
[27-Mar-2021 12:39:35 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method SplFileInfo::getSubPathname() in /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php:298
Stack trace:
#0 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php(411): WPStaging\Backend\Modules\Jobs\Directories->getExtraFiles('/www/htdocs/w01...')
#1 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/JobExecutable.php(106): WPStaging\Backend\Modules\Jobs\Directories->execute()
#2 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php(69): WPStaging\Backend\Modules\Jobs\JobExecutable->run()
#3 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Cloning.php(426): WPStaging\Backend\Modules\Jobs\Directories->start()
#4 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Cloning.php(354 in /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php on line 298
[27-Mar-2021 12:40:36 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method SplFileInfo::getSubPathname() in /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php:298
Stack trace:
#0 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php(411): WPStaging\Backend\Modules\Jobs\Directories->getExtraFiles('/www/htdocs/w01...')
#1 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/JobExecutable.php(106): WPStaging\Backend\Modules\Jobs\Directories->execute()
#2 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php(69): WPStaging\Backend\Modules\Jobs\JobExecutable->run()
#3 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Cloning.php(426): WPStaging\Backend\Modules\Jobs\Directories->start()
#4 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Cloning.php(354 in /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php on line 298
[27-Mar-2021 12:41:47 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method SplFileInfo::getSubPathname() in /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php:298
Stack trace:
#0 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php(411): WPStaging\Backend\Modules\Jobs\Directories->getExtraFiles('/www/htdocs/w01...')
#1 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/JobExecutable.php(106): WPStaging\Backend\Modules\Jobs\Directories->execute()
#2 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php(69): WPStaging\Backend\Modules\Jobs\JobExecutable->run()
#3 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Cloning.php(426): WPStaging\Backend\Modules\Jobs\Directories->start()
#4 /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Cloning.php(354 in /www/htdocs/mydirectory/wp-content/plugins/wp-staging/Backend/Modules/Jobs/Directories.php on line 298

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Contributor WP STAGING
(@wp-staging)

3 years ago

Hello,

we are working on it and will provide a fix as fast as possible. In the meantime you can downgrade to the previous version: https://wordpress.org/plugins/wp-staging/advanced/

Cheers
René

Plugin Author Rene Hermenau
(@renehermi)

3 years ago

@markisu72 It’s fixed in current version.

Can you confirm?

Cheers
René

Thread Starter markisu72
(@markisu72)

3 years ago

Hi guys,

just installed the newest upgrade and the issue is gone 🙂

Thanks a lot
Markus

Viewing 3 replies - 1 through 3 (of 3 total)

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