Support » Plugin: ManageWP Worker » Uncaught Error: Call to undefined function mwp_provision_keys()

  • Resolved cjc1867

    (@cjc1867)


    Hi Just had an email saying my back up failed so when I checked why and ManageWp Worker was deactivated.

    I activated it and got an error:
    Fatal error: Uncaught Error: Call to undefined function mwp_provision_keys() in

    plugins/worker/init.php:579 Stack trace: #0
    plugins/worker/init.php(765): mwp_init() #1

    Just had a look in this file i.e. init.php and it suggests the plugin wasn’t updated properly so I deleted it and reinstalled it and it still won’t activate. Just displaying the same error.

    Any ideas?

    Thanks

    Colin

Viewing 7 replies - 1 through 7 (of 7 total)
  • I’m getting the same Error on a few Websites. How to fix that issue?

    I am still waiting for a followup on their main website.

    What plugins have you got installed?

    I disabled all of mine but that didn’t help. I went back to an earlier version and the same.

    They tried at their end to update it to another version and my website got http 500 error. So had to delete the plugin.

    My other 2 websites are alright so don’t know.

    Colin

    Plugin Support andtijana

    (@andtijana)

    Hi, I am sorry for this late reply. We are aware of this and our developers are working on this as I type so it will be resolved soon.

    This not affecting all websites and that is a reason why only some of them are showing this error.

    I apologise for any inconvenience and I assure you that this will be fixed in a timely manner.

    Kind regards

    Plugin Support vladimirtana

    (@vladimirtana)

    Hey there @cjc1867,

    As @andtijana said our devs are already working on this and it should be resolved in a timely manner.

    We do understand the importance of this and we do apologize for any inconvenience.

    If you have any other questions or concerns, please reach out to the guys at the office at helpdesk@managewp.com

    Once again thanks for your understanding on this matter.

    Kindly,

    Hi
    Problem could be fixed as the new update didn’t show any errors but what caused it?

    I had to delete the website from ManageWP as the username was different for some reason.

    Thanks for fixing the problem so hopefully it will work now.

    Colin

    Plugin Support Nemanja Aleksic

    (@kouteki)

    It was an issue with the 4.3.1 Worker where it would throw an error after a failed update, instead of rebuilding itself to the latest stable version.

    We pushed a 4.3.2 update as soon as we identified the problem – when you readded the website, you used that version.

    Thank you for your patience and understanding.
    Nemanja

    Thanks
    That makes sense and explains why I had to re add the website again.

    Cheers

    Colin

Viewing 7 replies - 1 through 7 (of 7 total)
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