Title: Uncaught Error
Last modified: January 19, 2023

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# Uncaught Error

 *  Resolved [DaGenius20](https://wordpress.org/support/users/dagenius20/)
 * (@dagenius20)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/uncaught-error-41/)
 * I got the error “There has been a critical error on this website”. The website
   uses Cartflows, so I had to disable Uncanny Automator to have the error go away.
   On checking the error log, here is what I found: 
   `PHP Fatal error: Uncaught 
   Error: Call to undefined method Uncanny_Automator\Twitter_Helpers::textarea_field()
   in /home/winocbux/winorwinacademy.com/wp-content/plugins/uncanny-automator/src/
   integrations/twitter/actions/twitter-poststatus-2.php:59`
 * Could you please look into this…

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Contributor [Uncanny Automator](https://wordpress.org/support/users/uncannyautomator/)
 * (@uncannyautomator)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/uncaught-error-41/#post-16390630)
 * Hi [@dagenius20](https://wordpress.org/support/users/dagenius20/) , sorry to 
   hear about the issue, but thanks for alerting us.
 * The file in your message was actually removed in Automator 4.9 and the action
   has been deprecated for quite some time. Our team’s guess is that there is some
   server caching in place that has some cached 4.8 files looking for a file that
   doesn’t exist in 4.9. You should definitely clear your server cache and really
   any caching that exists on the site, then try again.
 * If you really need it, you can get 4.8 from [https://wordpress.org/plugins/uncanny-automator/advanced/](https://wordpress.org/plugins/uncanny-automator/advanced/)
   at the bottom of the page. Make sure too that you update the plugin normally,
   not by FTP (since some files were removed).
 *  Thread Starter [DaGenius20](https://wordpress.org/support/users/dagenius20/)
 * (@dagenius20)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/uncaught-error-41/#post-16392704)
 * Thank you, will try that out and get back.
 *  [ebiz98](https://wordpress.org/support/users/ebiz98/)
 * (@ebiz98)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/uncaught-error-41/#post-16397859)
 * I am getting the same error in two of my sites… I renamed the uncanny plugin 
   folder and the site came right back… I have no caching enabled. 
   How do I update
   the plugin “normaly” if I can not use the plug in?
 * Thanks!
 *  Plugin Contributor [Uncanny Automator](https://wordpress.org/support/users/uncannyautomator/)
 * (@uncannyautomator)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/uncaught-error-41/#post-16398255)
 * Hi [@ebiz98](https://wordpress.org/support/users/ebiz98/) , if you disabled the
   plugin by renaming the folder, you can sign back into WordPress and it will still
   be disabled. You can rename the folder back and it will still be disabled, allowing
   you to then update if you need to.
 * It would be very useful to know more about your environment by seeing a copy 
   of Automator > Status, but since it includes a lot of info about your site, maybe
   you could send us a copy via our website. We would also be interested to know
   which host you’re using and if you did clear any type of caching after updating(
   as above) and before reactivating the plugin.
 * Thanks!
 *  Plugin Contributor [Uncanny Automator](https://wordpress.org/support/users/uncannyautomator/)
 * (@uncannyautomator)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/uncaught-error-41/#post-16399776)
 * Hi [@dagenius20](https://wordpress.org/support/users/dagenius20/) , just a note
   that you should definitely only use versions of Automator that came from our 
   site or from WordPress.org for the free plugin. Using Uncanny Automator release
   from other sources or license keys that aren’t from us could potentially be related
   to the error that was reported earlier. When you do retest, make sure you are
   using the latest versions from us.
 *  Plugin Contributor [Uncanny Automator](https://wordpress.org/support/users/uncannyautomator/)
 * (@uncannyautomator)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/uncaught-error-41/#post-16471104)
 * Since it has been over 3 weeks since the last update, we’ll go ahead and close
   this ticket.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Uncaught Error’ is closed to new replies.

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 * 6 replies
 * 3 participants
 * Last reply from: [Uncanny Automator](https://wordpress.org/support/users/uncannyautomator/)
 * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/uncaught-error-41/#post-16471104)
 * Status: resolved