Support » Plugin: WooCommerce » Uncategorised category page inheriting page title from homepage

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support fevered – a11n

    (@fevered)

    Hey there,

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Thread Starter totallyminimad

    (@totallyminimad)

    Hi @fevered
    Thanks. Please see below:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.simonportillo.co.uk
    Site address (URL): https://www.simonportillo.co.uk
    WC Version: 4.0.1
    REST API Version: ✔ 1.0.7
    WC Blocks Version: ✔ 2.5.14
    Action Scheduler Version: ✔ 3.1.4
    WC Admin Version: ✔ 1.0.3
    Log Directory Writable: ✔
    WP Version: 5.4
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.3.16
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.62.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.29-cll-lve
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.0.1
    WC Database Prefix: wp_
    Total Database Size: 14.14MB
    Database Data Size: 10.77MB
    Database Index Size: 3.37MB
    wp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_ahm_download_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ahm_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_duplicator_packages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ip_geo_block_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_ip_geo_block_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_ip_geo_block_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_lgp_crons: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_lgp_linking: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_lgp_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_lgp_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_litespeed_optimizer: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mgmlp_folders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 1.19MB + Index: 0.08MB + Engine InnoDB
    wp_postmeta: Data: 0.28MB + Index: 0.14MB + Engine InnoDB
    wp_posts: Data: 1.47MB + Index: 0.06MB + Engine InnoDB
    wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_appointments_availability: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_appointment_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfBlockedIPLog: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_wfBlocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfConfig: Data: 0.52MB + Index: 0.00MB + Engine InnoDB
    wp_wfCrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfFileMods: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_wfHits: Data: 1.02MB + Index: 0.20MB + Engine InnoDB
    wp_wfHoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfKnownFileList: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfLocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfLogins: Data: 0.36MB + Index: 0.13MB + Engine InnoDB
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfNotifications: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wfPendingIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfReverseCache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfSNIPCache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfStatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
    wp_wfTrafficRates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpcreviews: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wplnst_scans: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
    wp_wplnst_scans_objects: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wplnst_urls: Data: 0.02MB + Index: 0.19MB + Engine InnoDB
    wp_wplnst_urls_locations: Data: 0.02MB + Index: 0.28MB + Engine InnoDB
    wp_wplnst_urls_locations_att: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wplnst_urls_status: Data: 0.02MB + Index: 0.23MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 82
    custom_css: 2
    customize_changeset: 30
    global_product_addon: 1
    nav_menu_item: 7
    page: 37
    post: 1
    product: 12
    revision: 81
    shop_coupon: 1
    testimonial: 1
    wc_appointment: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (12) ###
    
    Google XML Sitemaps: by Arne Brachhold – 4.1.0
    HTML Page Sitemap: by  – 1.3.3
    LiteSpeed Cache: by LiteSpeed Technologies – 2.9.9.2
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 2.16.23.24
    
    WooCommerce Appointments: by BookingWP – 4.9.3
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.21
    WooCommerce Stripe Gateway: by WooCommerce – 4.3.3
    WooCommerce Menu Cart: by Jeremiah Prummer
    Ewout Fernhout – 2.7.8.1
    
    WooCommerce: by Automattic – 4.0.1
    Wordfence Security: by Wordfence – 7.4.7
    WP Mail SMTP: by WPForms – 1.9.0
    WP-Optimize - Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.0.19
    
    ### Inactive Plugins (1) ###
    
    Health Check & Troubleshooting: by The WordPress.org community – 1.4.4
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    maintenance.php: maintenance.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: appointment (appointment)
    external (external)
    grouped (grouped)
    phive_booking (phive_booking)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #2020 - /shop/
    Basket: #2021 - /basket/
    Checkout: #2022 - /checkout/
    My account: #2023 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Tradesman
    Version: – 0 is available
    Author URL: 
    Child Theme: ✔
    Parent Theme Name: Tradesman
    Parent Theme Version: – 0 is available
    Parent Theme Author URL: 
    WooCommerce Support: ❌ Not declared
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 97
    Oldest: 2020-03-29 10:01:15 +0100
    Newest: 2020-04-18 17:11:31 +0100
    
    
    Plugin Support fevered – a11n

    (@fevered)

    Thanks for that. Have you already tried testing for theme and plugin conflicts? That is probably where I would start with this.
     
    The best way to test for this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Plugin Support EtienneP a11n

    (@etiennep)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Uncategorised category page inheriting page title from homepage’ is closed to new replies.