Support » Plugin: DHL for WooCommerce » ” Unauthorized” Issue

  • eyeye

    (@eyeye)


    When trying to issue a label from last week, an error message “Unauthenticated” is displayed and the label cannot be issued. DHL login information is correct.
    How should I do?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Shadi Manna

    (@shadim)

    Which country is your shop based in?

    Thread Starter eyeye

    (@eyeye)

    In Germany.
    Until two weeks ago, I was able to use it without any problems.

    Plugin Author Shadi Manna

    (@shadim)

    Can you confirm that you are not using “Sandbox Mode” in the settings.

Viewing 3 replies - 1 through 3 (of 3 total)
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