Unable to update product

  • Resolved Mr Lucky

    (@voodoochill)


    3 years, 11 months ago

    A product which was working fine a few weeks ago will now not update after I have made a change.

    If I click on the update button it briefly goes lighter but that’s all. I don’t see normal update progress wheel icon, and the product does not update.

    Can anyone please help?

    • This topic was modified 3 years, 11 months ago by Mr Lucky.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • AJ a11n

    (@amandasjackson)

    3 years, 11 months ago

    Hi @voodoochill

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
     
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter Mr Lucky

    (@voodoochill)

    3 years, 11 months ago

    Thanks, I found the culprit – it was the Yoast plugin

    All fine after I deactivated it.

    AJ a11n

    (@amandasjackson)

    3 years, 11 months ago

    Glad to hear it – thanks for letting us know!

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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