Support » Plugin: Defender Security - Malware Scanner, Login Security & Firewall » Unable to View Security Tweeks

  • Resolved wpodeskstar

    (@wpodeskstar)


    I have installed the plugin and run a scan. File scanning worked perfectly. I was able to view the log and delete the files.

    But when I try and view the report for security tweeks I get a blank page. (No error) I get the same blank page when I go to audit logging, ip lockouts and settings.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Pawel – WPMU DEV Support

    (@wpmudev-support9)

    Hello @wpodeskstar

    I trust you are doing well!

    A blank page usually means that there is a 500 error message. First, please increase PHP memory on your site. Add this line to your wp-config.php file, right above /* That's all, stop editing! Happy blogging. */ :
    define('WP_MEMORY_LIMIT', '256M');

    For more please see here:
    https://premium.wpmudev.org/blog/increase-memory-limit/”

    If this will not resolve this issue, please run a test for a conflict with another plugin.

    – Deactivate all plugins besides the Defender and see if the Security Tweaks page is loading
    – If all is well, start activating one plugin at a time till the issue will be back.

    Please make sure to have a site’s backup before running this test.

    Let us know how it went!

    Kind regards,
    Nastia

    Plugin Support Pawel – WPMU DEV Support

    (@wpmudev-support9)

    Hello @wpodeskstar

    I hope you are doing well!

    We haven’t heard back from you for a while now so we’ve marked this ticket as resolved. If you do have any followup questions or require further assistance feel free to reopen it and let us know here.

    Kind regards,
    Nastia

Viewing 2 replies - 1 through 2 (of 2 total)
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