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unable to verify your API Key Could not connect ERR 0 (2 posts)

  1. rogerrwl
    Posted 3 years ago #

    Just activated this plugin on my wp 3.4.2 site and when I enter my apikey I get the following error:

    Uh-oh, we were unable to verify your API Key. Please check them and try again!
    The server said:Could not connect (ERR 0: php_network_getaddresses: getaddrinfo failed: Name or service not known)

    I tried creating a new apikey and received the same error from your plugin.


  2. mc_nate
    Plugin Author

    Posted 3 years ago #

    Hey there Roger!

    Generally that indicates that there's some sort of blockage by the web host, which leaves us unable to verify the API key. You might want to check with your particular host to ensure that things are set up correctly and that should take care of it. Here's a similar issue:


    Let us know if we can assist in any other way!


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