• After some back and forth between support staff got the plugin working.
    You must make sure you’re using the new UI within the plugin for this to work (new UI is not a separate plugin but a feature within this plugin that is accessed with the &migrate URL parameter)

    • This topic was modified 1 month, 3 weeks ago by wurds.
    • This topic was modified 1 month, 3 weeks ago by wurds.
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  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @wurds,

    Greetings from CookieYes!

    We are extremely sorry for any inconvenience caused while using our plugin. If you have any issues in the working, please raise a query with details via the support forum and we will be happy to help you. You can also raise a ticket here to share any details of the issue privately so that we can debug the issue closely and provide you with a working solution.

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